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Diferencia entre CMM e ISO
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Slide 111 April 2007
CMM vs. ISO
Engineering & Manufactuing Services
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Agenda
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Who Am I
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CMMI History
Federal government cannot distinguish between competing bids for
software development
Early 1980’s - Federal Government (Congress) awards a contract to
establish the Software Engineering Institute (SEI) at Carnegie
Mellon University (sponsored by the DOD)
1988 - SEI begins work on a Process Maturity Framework for judging
a company’s capability to produce software
The Process Maturity Framework evolves into the Capability Maturity
Model (CMM)
August 1991 – SW-CMM Version 1 released
SE-CMM developed by the Enterprise Process Improvement
Collaboration (EPIC)
1992 - CMM Version 1.1 released
1999 - Begin developing CMMI (CMM Integrated)
2002 – CMMI SE/SW/IPPD/SS Version 1.1 introduced
200? - CMMI Version 1.2 Released
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ISO History
ISO organization was established in 1947
Headquartered in Geneva, Switzerland
Currently composed of 148 National Standard Bodies and 2,981
technical bodies
As of 12/31/05 there are 15,649 International Standards embodied in
573,494 pages of English text
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What are standards?
Standards are documented agreements containing technical
specifications or other precise criteria to be used consistently as
rules, guidelines, or definitions of characteristics, to ensure
that materials, products, processes and services are fit for their
purpose.
For example, the format of the credit cards, phone cards, and
"smart" cards that have become commonplace is derived from an ISO
International Standard. Adhering to the standard, which defines
such features as an optimal thickness (0,76 mm), means that the
cards can be used worldwide.
International Standards thus contribute to making life simpler, and
to increasing the reliability and effectiveness of the goods and
services we use.
Last modified 2002-07-17
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Sector
Standards
Pages
2,447
161,132
1,710
44,918
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Which ISO Standards
ISO 9001:2000 – Quality Management Systems - Requirements
ISO 9004:2000 – Quality Management Systems – Guidelines for
performance improvement
ISO 19011 – Guidelines on quality and/or environmental management
systems auditing.
ISO 10012 Measurement control system
9000:2000 Fundamentals and Vocabulary – Describes quality
management system fundamentals and terminology
9001:2000 Requirements - Defines the requirements for quality
management systems and is used to demonstrate an organization’s
capability to provide products that meet customer and applicable
regulatory requirements
9004:2000 Guidelines for performance improvement –Provides guidance
on quality management systems and includes concepts for continual
improvement processes that link to customer satisfaction.
19011 Guidelines on quality and/or environmental management systems
auditing.
10012 Measurement control systems
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Quality System Documentation
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ISO 9001:2000 Structure
Quality Management System
4.1 General requirements
4.2 Document requirements
7.2 Customer-related processes
7.6 Control of monitoring and measuring devices
Measurement, Analysis & Improvement
8.4 Analysis of data
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Similarities
Both require the organization be explicit about what their
processes and quality systems are
Say what you do; do what you say
The organization records and tracks data for objective
analysis
Require strong management support to succeed
Provide a structured and measured approach to quality
improvement
Require an outside audit for “certification”
Both are refined/improved over time
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Differences
Explicit continuous quality improvement
Software focus
Registration Document
No documentation
Continual Audits
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Sarbanes-Oxley Implications
With its more than 300 discrete points of enforceable law, this is
the most significant piece of account legislation passed since the
formation of the SEC in 1933
SOX was passed with the specific intent of increasing
accountability and attempting to install ethical behavior in
financial reporting and business operations.
With this increase spotlight on reporting, companies must invest
resources and focus into their internal control process
The Act created the Public Company Accounting Oversight Board
(PCAOB) to oversee the activities of the auditing profession and
mandated reforms to enhance corporate and criminal fraud
accountability.
A goal of SOX legislation is to continually improve the
transparency of financial and business events that can impact the
accuracy and future validity of financial statements. Projects to
improve processes and regular review of controls will become
common-place activities as compliance evolves. Tools that simplify
project completion and track status will better enable organization
to cost-effectively undertake these projects.
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