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Our Expertise:
Your Return on Investment
An IT Convergence Presentation
2017
© IT Convergence 2016. All rights reserved.
Agenda
IT Convergence Overview
LOBs
Next Steps
© IT Convergence 2016. All rights reserved.
IT Convergence Overview
© IT Convergence 2016. All rights reserved.
1998Founded
850Employees
12Global Offices
650+Customers
IT Convergence Snapshot
118Oracle Cloud Certifications
76Certified Oracle Cloud Resources
© IT Convergence 2016. All rights reserved.
THE AMERICAS
Extensive Expertise Across the Globe
USA CANADA MEXICO
NICARAGUA EL SALVADOR
COSTA RICA PANAMA COLOMBIA
VENEZUELA PUERTO RICO
DOMINICAN REPUBLIC PERU
BRAZIL BOLIVIA PARAGUAY
CHILE URUGUAY ARGENTINA
SPAIN ITALY FRANCE NETHERLANDS BELGIUM UNITED KINGDOM
NORWAY FINLAND SWEDEN DENMARK GERMANY POLAND CZECH
REPUBLIC HUNGARY ROMANIA AUSTRIA SWITZERLAND
SOUTH AFRICA GABON UGANDA SUDAN MALI EGYPT SAUDI
ARABIA DUBAI KUWAIT SENEGAL GUINEA MOROCCO TUNISIA
ISRAEL TURKEY
CHINA INDIA SINGAPORE JAPAN
KOREA TAIWAN HONG KONG
VIETNAM PHILIPPINES MALAYSIA
INDONESIA AUSTRALIA
EUROPE AFRICA
ASIA-PACIFIC
© IT Convergence 2016. All rights reserved.
Oracle StrengthOracle Platinum Partner
Oracle Platinum Partner Cloud Standard
Oracle R12.2 Beta Testers & User
Oracle Cloud Early Adopters
Oracle Apps User Group 4 Star Partner
Oracle Global UPK Certified Partner & Ancile Expert
Gartner Featured Oracle Expert for US, APAC & LatAm
HPE Gold Partner & ZapTest Partner
Oracle Edge Products & Related (BI, SOA, WS02, Jitterbit, Hyperion, SFDC)
© IT Convergence 2016. All rights reserved.
Technology Implementation
Technology Advisory
Cloud Services
• Oracle Cloud• Cloud Integration• RapidConv• Managed Services• Private Cloud & Hosting
• Change Management & Training• Shared Service Center• Mergers, Acquisitions & Divestitures• Global Design & Template• UI & UX• Mobility
• Assessments & Impact Analysis• Upgrades & Re-implementations• Global Rollouts• Fusion Middleware (BI & SOA)• Testing Services• Development Services• Education Services
© IT Convergence 2016. All rights reserved.
• Expand Global Reach
• Expand Portfolio• Expand Market Share• Expand Workforce
• Improved Execution• Refined Focus on Successful LOBs• Improved Marketing – Sales - Delivery• Collaborative Marketing Campaigns & Events
• Improved Collaboration with Oracle• Focus on True Regional Approach• Strategic Technology Advisor
Expand
Elevate
Evolve
© IT Convergence 2016. All rights reserved.
2017
Taking Our Own Medicine
2004
Oracle EBSUser
2009
Upgraded to R12
2010
ImplementedOBIEE
2012
R12.2 Beta Program
2015
Upgraded to R12.2.4
AND WE HOST OUR SYSTEMSRUNNING ORACLE VM
2011
Fusion Early AdopterProgram
Migrate to Oracle Cloud
© IT Convergence 2016. All rights reserved.
Lines of Business
© IT Convergence 2016. All rights reserved.
Why IT Convergence
“IT Convergence, a Platinum Partner, worked together with
Oracle Development through the entire Oracle E-Business
Suite R12.2 Beta Testing program, and they have the
knowledge needed to support your organization for the
upgrade to Oracle EBS Release 12.2.”Cliff Godwin
General Manager
© IT Convergence 2016. All rights reserved.
Full Project Lifecycle Capabilities Assessment and Strategic Planning
International Project Management Office (PMO) Project, Change & Knowledge Management
Business Process Re-engineering Oracle E-Business Suite and Oracle Edge
Applications Services Implementations, Upgrades, and Migrations Global regional and/or country rollouts Discovery Workshops or Healthchecks On Demand Consulting Fusion Middleware Solutions (SOA, BI & Identity
Management) True SMEs (10+ years of Oracle EBS Experience AND
15+ years of Industry Experience)
Consulting Services
© IT Convergence 2014. All rights reserved.
© IT Convergence 2016. All rights reserved.
Maximize the Value of Your IT Investment Oracle-Certified UPK Services Provider
Full UPK project lifecycle implementation/upgrade support
UPK Consulting UPK Training UPK & Knowledge Center Install UPK Hosting
Oracle UPK Services
© IT Convergence 2014. All rights reserved.
© IT Convergence 2016. All rights reserved.
DevelopmentServices
© IT Convergence 2014. All rights reserved.
Cost-effective and Accessible Development
Right-Shoring Approach (onshore, nearshore & offshore)
Proven global methodology based on best practices
Staff leasing & Project-based Oracle ERP and CRM ADF, OAF, SOA, OBIEE, J2EE and Java & .NET Senior Resources (10+ years of experience)
© IT Convergence 2016. All rights reserved.
TestingServices
© IT Convergence 2014. All rights reserved.
An Effective Testing Strategy for Your Investment
Testing Strategy & Test Management Test Script Automation Test Execution (Manual & Automation) Performance/Regression/Load/Negative
Testing Product Platform Certification Testing Broad knowledge & experience of leading
industry tools (HP, Oracle, IBM, Borland, Selenium, ZapTest)
© IT Convergence 2016. All rights reserved.
Enterprise ManagedServices
© IT Convergence 2014. All rights reserved.
Reduce the Cost of IT Service Desk Ticket Resolution Application Module Troubleshooting Configuration and Customization of Modules Custom Report Writing 24x7x365 Monitoring
Dedicated Service Delivery Manager (SDM) 24x7x365 Manned Global Service Desk Assigned Staffing Model Visible Performance Metrics
Weekly/monthly status reporting Labor performance reporting
Adaptive SLAs
© IT Convergence 2015. All rights reserved.
Reliable & Scalable Solution Three Facility Implementation
San Francisco, CA Tier IV
Latisys in suburban Chicago, IL Tier III
DataBank in Suburban Dallas, TX Tier III
Bi-Annual SSAE 16/SOC-1 Audits
SOC1 Type 1 &2 AND SOC2 Type 1 & 2
Uptime Institute Level III+/IV
99.982% Uptime Availability
Platform Neutral
Long-Term Investments
5+ Year Working Relationships
ITC Customer/Corporate Networks
Growing Business Segment
© IT Convergence 2016. All rights reserved.
Salesforce
© IT Convergence 2014. All rights reserved.
Optimizing your Investment in Salesforce
User Provisioning Security & Data Access Custom Keyboard Shortcuts Template Support Field Configuration & Customization Data Management Analytics Support (Reports, Views,
Dashboards) Automation-Workflow, Validation &
Approval Processes Integration with Microsoft Office Products
© IT Convergence 2016. All rights reserved.
Questions and Next Steps
© IT Convergence 2016. All rights reserved.
© IT Convergence 2016. All rights reserved.
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