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8/8/2019 Ob Presentation Main
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Organizational Functions
PlanningPlanning OrganizingOrganizing
LeadingLeadingControllingControlling
ManagementManagementFunctionsFunctions
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ORGANIZATIONAL ROLES
A role is a set of specific tasks a person
performs because of the position they hold
Roles are directed inside as well as outside the
organization
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Organizational roles (contd)
Interpersonal roles
Figurehead role
Leader role
Liaison role
Informational roles
Recipient role Disseminator role
Spokesperson role
Decision roles
Entrepreneurial role
Disturbance-handler role
Resource allocator role
Negotiator role
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Roles as Integrating Point of
Organisations and Individuals
ORGANIZATION STRUCTURE GOALS
ROLE
INDIVIDUAL PERSONALITY NEEDS
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CONFLICT
CONFLICT is a clash that
takes place where there is
a simultaneous occurrence
of opposing NEEDS,MOTIVES or BELIEFS.
Causes
Feeling
Behavior
Consequence
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Transitions in Conflict Thought
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Transitions in Conflict Thought
(contd)
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Functional versus Dysfunctional
Conflict
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Types of Conflict
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Role Conflict
Role conflict is a conflict among the roles corresponding totwo or more statuses
Role Conflict Occurs when an individual is required toperform two or more incompatible roles
Each role has its own set of demands that must be fulfilled
Fulfilling role demands become difficult as the number ofroles and the number of role demands increase
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Types of Role Conflict
Intra role (Person-Role)Conflict
Inter role Conflict
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Intra role (Person-Role) Conflict
Intra role (Person-Role) Conflict occurswhen the role
requirements areincongruent with thefocal persons attitude,values, behavior andprofessional behavior.
Women as ahomemaker
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Inter role conflict Inter role conflict occur
when an individualoccupies two or more roleswhose expectations are
inconsistent
Women whosimultaneously occupy 4roles: parent careprovider, mother tochildren at home, wife,and employee
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Stages of conflict
Latent conflict
When two or more parties
need each other to achievedesired objectives, there is
potential for conflict.
Perceived conflict
This is a stage at which
members become aware of the
problem. Incompatibility of
needs is perceived and tension
begins as the parties begin to
worry about what will happen.
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Stages of conflict (contd)
Felt conflict
At this stage parties become
emotionally involved and
begin to focus ondifferences of opinion and
opposing interests-
sharpening perceived
conflict
Manifest conflict
At this stage parties engage
in actions that help achieve
own objectives and thwartthose of others.
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Thank you
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