View
218
Download
0
Category
Preview:
Citation preview
8/7/2019 ob presentatn employee counseling
1/21
Employee CounselingEmployee Counseling
-TAKDEES SAYED
8/7/2019 ob presentatn employee counseling
2/21
What is Employee Counseling?
8/7/2019 ob presentatn employee counseling
3/21
Employee counseling is a discussion withan employee of
a problem that usually has emotional content in orderto
help the employee cope with it better,to overcome theemotional stress,seek good mental health.
It provides help and supportto the employees to face and
sail throughthe difficulttimes in life.Counseling is
guiding,consoling,advising and sharing and helping to
resolve their problems wheneverthe need arises.
8/7/2019 ob presentatn employee counseling
4/21
Good Mental Heath
Good Mental Heath
Feel comfortable aboutthemselves
Feel rightabout other people
Are able to meetthe demands of life
8/7/2019 ob presentatn employee counseling
5/21
CharacteristicsCharacteristics Exchange of ideas and feelings
Improves organisational performance
More human and considerate
Counseling may be performed by both
professionals and Non professionals
Confidentiality
8/7/2019 ob presentatn employee counseling
6/21
Need For CounselingNeed For Counseling
Performance Counseling
Personal and Family Wellbeing
Other Problems
Emotions are a normal part of life
8/7/2019 ob presentatn employee counseling
7/21
When to Counsel?When to Counsel?
Sudden Change of Behavior
Irritability
Increased Accidents Increased Fatigue
Excessive Drinking
Reduced Production
Difficulty in Absorbing Training
8/7/2019 ob presentatn employee counseling
8/21
Objectives And Functions of CounselingObjectives And Functions of Counseling
Rendering Advice
Telling a person what you think should be done ;Coaching
Reassurance
Giving people courage and confidence thatthey are
capable of facing a problem
8/7/2019 ob presentatn employee counseling
9/21
Communication
Providing information and understanding
Release of Emotional Tension
It is the process of relief from frustration
and stress
8/7/2019 ob presentatn employee counseling
10/21
Reorientation
Process of encouragementto bring internal
changes in goals,values and mental models
Clarified Thinking
8/7/2019 ob presentatn employee counseling
11/21
Steps in the counseling processS
teps in the counseling process
Initiating
Exploring
Framing of Action Plan
8/7/2019 ob presentatn employee counseling
12/21
Traits ofa Good CounselorTraits ofa Good Counselor
Decency Skills
Communication Skills
Maintaining Confidentiality
Empathy
8/7/2019 ob presentatn employee counseling
13/21
The Managers Counseling RoleThe Managers Counseling Role
HR initiatives only lookatthe organisational perspective
Managers are important counselors
Using Active and reflective listening skills
8/7/2019 ob presentatn employee counseling
14/21
Techniques in Active Listening
Facing the client.Sitting straight or Leaning
Maintaining Eye contact
Responding Appropriately
Techniques in Reflective Listening
Repeating backto the client what you heard them say
8/7/2019 ob presentatn employee counseling
15/21
Types of counselingT
ypes of counseling Directive Counseling
Counseling during whicha professional
plays an active role in a clients decision
making by offering advice,guidance & or
recommendations.
8/7/2019 ob presentatn employee counseling
16/21
Non Directive Counseling
Non Directive Counseling
Counseling procedure in whichthe
counselor is empathetic and does not
evaluate or direct(but may clarify)clients
remarks thus assisting them to accept
responsibility fortheir own problem
solving.
8/7/2019 ob presentatn employee counseling
17/21
DifferenceDifferenceNon-Directive
Counseling
Directive Counseling
Counseling Method Employee controlsdirection Counselor controlsdirection
Responsibility for
solution
Employee Counselor
Status of ParticipantsEqual level
Counselor is superior
Role of participants Employee is
independent
Employee is dependent
8/7/2019 ob presentatn employee counseling
18/21
Participative CounselingP
articipative Counseling Here the counselorand the counselle
develop close mental
relationships,exchange
ideas,feelings,knowledge,and information,to
overcome the problem ofthe counselee.
8/7/2019 ob presentatn employee counseling
19/21
Contingency viewContingency view Degree ofthe employees problem
Willingness ofthe manager
Counselees expectations
8/7/2019 ob presentatn employee counseling
20/21
ReferencesReferences Newstrom John W & Davis Keith,(2001),Organisational
Behavior : Human BehavioratWork, New Delhi, Tata McGraw Hill, 10th Edition.
Newstrom John W ,(2001),Organisational Behavior :Human BehavioratWork, New Delhi, Tata Mc Graw Hill,
12th
Edition. Bhattacharya ,Dipak Kumar(2007),Human Resource
Research Methods,Oxford University Press,New Delhi.
http://www.citehr.com/26074_employee-counseling_overview.html
http://www.prarnak.com/ER%20sample.pdf http://www.naukrihub.com/hr.today/employee-
counseling.html
8/7/2019 ob presentatn employee counseling
21/21
http://www.johnboesky.com/activelistening.
php
http://www.education.com/defination/nondi
rective_counseling/
Recommended