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1

Different jobs,

different destinations

[FOTO: PASAJEROS SENTADOS EN UNA TERMINAL DE AEROPUERTO]

AIMS S

At the end of this unit you

will be able to give and ask for personal and professional information.

will be able to talk about jobs.

will know how to communicate in an airport.

will be able to talk about travelling. will be able to describe weather conditions.

will be able to give reasons.

will be able to apologize.

will be able to make and respond to complaints in formal contexts.

will be able to use conditional sentences correctly.

will be able to use the prepositions at, in, on correctly.

will understand the importance of English as an international language.

WARM UPP

Look at the picture on this page:

What is it?

What can you do there?

Have you ever been in to a place like this?

Tell us about it!

CONTENTS

TOPICS ORALINTERACTION,ORALMEDIATION LISTENING COMPREHENSION,

ORALPRODUCTION

COMMUNICATIVE

FUNCTIONS

VOCABULARY GRAMMARREVIEW

Meeting

people.

Travelling.

Doingsmalltalkwithastranger.

Givingandaskingforpersonaland

professionalinformation.

Meetingnewpeople.

Airtravelling.

/v/vs./b/

Givingreasons.

Apologizing.

Jobs.

Countries.

Theweather.

Conditionalsentences.

At/in/on(timeand

space).

LISTENING COMPREHENSION

1. Listen to the following dialogue between Ben Johnson and Petra Alboa (TRACK 1):

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- P: Excuse me. Is this seat taken?

- B: No, its free. Go ahead! Sit down.

- P: Thank you. Ive never seen the lounge as crowded as it is today.

-

B: Its because of the weather. With the snow and the wind most flights have been delayed.

My flight was scheduled to take off at 10, but Ive been waiting for three hours and nobody

knows anything.

-

P: Where are you travelling to?- B: Im going back home, to Boston. Ive been here for business for a couple of days.

- P: I see. Im sorry about your delay. I live here, in Madrid, and Im travelling to Barcelona.

If I knew that the planes weren't going to fly soon, I would take the train. There is a high

speed train which takes only 4 hours to get there.

- B: Why didnt you take it in the first place?

-

P: Id already booked the flight as it only takes 45 minutes. Yesterday the weather was fine

here. I couldnt have imagined that this snow storm would paralyse the city in only a few

hours. What kind of business are you in?

- B: Im a human resources manager. I work for GHE, one of the largest American banks. Im

responsible for more than 3,000 people. Im in charge of recruiting new employees,

providing training, supervising payrolls, firing peopleWhat about you? What do you do?- P: Im a TV presenter. Ive got a nightly show on Channel 9.

-

B: How interesting! If I werent bald, I would have tried to work in the media. So you are

famous here.

-

P: Well yes, Im quite well-known, but I dont have lots of journalists following me

around.

- B: By the way, let me introduce myself. Im Ben Johnson.

- P: Nice to meet you, Petra Alboa.

- B: Heres my business card. If you ever go to Boston, give me a call and Ill show you

around.

-

P: Thank you. I dont have any cards with me now, but Ill write my e-mail and telephone

number on this piece of paper: 0293838477, palboa@met.com.*

- B: Wow! Thank you. Ill tell my wife Ive met a Spanish celebrity here. She is a journalist,

so she will be very interested. If the plane is still delayed, Ill watch your show tonight.

- P: Thats if Im in Barcelona before 7 p.m if not, I dont know what are we going to do.

- B: Is that woman over there a celebrity too? It looks like she has two bodyguards with her.

- P: No, she is a politician. In fact, she is the vice-president of the government. She reports to

the president.

- B: Whats her name?

-

P: Maria Luisa Lpez. Its funny. Shes so important but even they cant find a seat here. I

wonder why they didnt go to the authorities lounge.

-

P: Im going to get something to drink. Could you keep an eye on my bags, please?-

B: Sure, go ahead. Theyll be safe with me.

- P: Thanks. Ah! And can you keep my seat, please?

- B: Of course!

* pialboa (all in one word) at met dot com

2. Answer the following questions from the previous dialogue:

a) Where are the protagonists?

b) Are there many people there?

c)

Why?d)

What does Ben do for a living?

e) Where is he from?

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f) Do they appear to get on with each other?

g) Do they have anything in common?

ORAL MEDIATION

[FOTO: 2 HOMBRES Y UNA MUJER BRINDANDO]

3. Imagine you go to a company party with a friend from Greece who doesnt speak English

well and there you meet Bjork Andersen, a Swedish colleague. Help him to overcome the

misunderstandings by whispering an alternative explanation (TRACK 2):

- You: Hello Bjork, how are you?

-

B: Fine, thanks, and you?

- You: Very well, thank you. Let me introduce you to Spiros Papafritous.

- B: How do you do?

- S. How do I do what?

- You (whispering): You dont need to answer. Shes just greeting you.

-

B: Please take a seat.- S: Why? Are we going somewhere?

-

You (whispering): No, she is just asking you to sit down.

- S: Oh! No, thank you. I prefer to stand. Look, the waiter is bringing some glasses of

champagne.

- B: Well, Mr. Papafritous, tell me about yourself. What do you do?

- S: Call me Spiros Im here talking to you!

- You (whispering): No, she means

- S. Oh, yes. Im a sales manager. Im in charge of the Athens region.

- B: And how are things going?

-

You (whispering): She is asking you

-

S: Ah, this year has been very tough, because of the global crisis.

- B: I see. So your branch couldnt make much profit?

- S. Yes, we profited our time by taking some training courses on customer care.

- You (whispering): She wants to know if

- S. Oh! Sorry. Yes, we had some losses. Business went down by 20%.

[]

How would you rephrase Bjorks words?

[NUEVO ICONO: BOCADILLOS / BURBUJAS]

COMMUNICATIVE FUNCTIONS

4. Giving reasons. You can use the following structures:

Because (+ sentence): I must wait at the airport because my flight is delayed.

Because of(+ noun phrase): The plane cannot take off because of the strong wind.

As:I have to spend the night in London as my flight has been cancelled.

Since(more formal): Ill go by train since all the flights have been cancelled.

In thatandforcan be used in a formal or literary context.

Due to (Formal, used especially in official statements): All flights were delayed due to the

snow/I couldnt go out due to the snow. Seeing that (+ sentence; more informal): I could go and visit Ellen seeing that I have to

spend the night in London anyway.

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With(+ noun phrase; since there is/are): With so many flights cancelled, I decided to go by

train.

5. Complete these sentences giving reasons (in the box) with the right preposition (if

necessary):

Thebad

weather

Icouldntgetadiploma

Therain

Thestrike

Mydoctortoldmeso

a) I couldnt work today because

b) The flight was cancelled due

c) I have given up smoking since

d) I cannot become a manager

e) Sue is soaked because

f)

He left home because

ORAL INTERACTION

6. Fill in the missing lines of this dialogue with your own sentences. The first person has come

to pick the second person at the airport. Say the missing part while you listen to it. Then

compare your version with the transcription given and the full version you can listen to

(TRACKS 3 and 4):

J.R. : Hello, Im Ron, John Ron.

You: _________________________________________________J.R.: Nice to meet you too.

You: _________________________________________________?

J.R: Awful! We had an 8-hour delay, because of the snow. All the runways were closed.

You: _________________________________________________

J.R.: It seems they werent able to. Its incredible, being Madrid the capital of Spain.

You: ________________________________________________

J.R.: Its true. But it is much nicer living here.

You: ________________________________________________

J.R.: Yes, I am. Hungry and thirsty.

You: _________________________________________________

J.R.: - I love Japanese food.You: - _______________________________________________

J.R..:- Its lost. They told me they will send it to my hotel tomorrow.

You : - _______________________________________________

J.R.: - Maybe, a clean shirt and a shaver?

You: ________________________________________________

J.R. : - In that case I would appreciate if you could lend me one of yours, and Ill give you back a

new shirt. The airline will pay for it anyway.

You: ________________________________________________

J.R. : Thank you very much.

7.

Read the previous dialogue aloud with your partner again. Afterwards change roles. Thensimulate the situation trying not to read the text in the book.

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PRONUNCIATION

8. /v/ vs. /b/.

Pay close attention to the difference between these two consonants, as in Spanish they are

pronounced in the same way. In English V is pronounced with your front teeth touching your lower

lip. English B is identical to Spanish B (TRACK 5):

[2 FOTOS: LABIOS APRETADOS Y MORDIENDO LABIO INFERIOR]

Basic Victoria

Blackberry Very

Blue Arrive

Business Vary

VOCABULARY

9. Jobs:

Whatdoyoudoforaliving? Imanengineer.

Whodoyouworkfor? IworkforIBM.

Whatareyourduties? Iminchargeof

Imresponsiblefor

Organization chart (Hotel)

General Manager

Assistant Manager

Human Resources Head Housekeeper Food and Beverage Financial Maintenance Marketing

Front Office

Manager Manager Manager Manager Manager Manager

Manager

Recruiting staff Payroll clerks

Deputy housekeeper

Linen keepers Floor housekeeper Florist

Room maids Cleaners Valets Porters

10. Fill in the previous incomplete organization chart with the words in the box below and

find out the rest by working with two more students to find out more positions in the

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organization of the hotel:

worker waiter head-waiter chef-de-partie cook accountant sommelier

chef headreceptionist commis waiter

concierge cashier barman prep cook night auditor butler bell-boy

doorman clerk cloak-room attendant

11. Can you draw a similar chart for other types of companies?

12. Sex differences:

[FOTO: ENFERMERA] [FOTO: DIRECTOR DE CINE] [FOTO: MUJER

AGENTE DE VIAJES]

a. What does she do? ________ b. What does he do? __________ c.What does she

do? _____________

[FOTO: PESCADOR] [FOTO: EJECUTIVO]

d. What does he do? ___________________ e. What does he do: is he a blue collar worker or a

white collar worker?

Most jobs in English are the same for men and women:

She is a. teacher / an architect. He is ateacher /an architect.

However, there are some differences; for example, Femaleess:

Steward / Stewardess Duke / Duchess

Host / Hostess Prince / Princess

Waiter / Waitress Landlord / Landlady

Apart from the nobility titles (duchess, princess), ess names have become part of the

politically correct debate and are being used less and less. Airlines now usually refer to

cabin crew, member of the cabin crew and air steward to cover both sexes. Similarly,

the term manageress is not used as often as before (manager is preferred for both).

Interestingly, the Hollywood establishment prefers actor for both sexes. Accordingly,most textbooks now use only actor.

If the gender distinction is important, the words male / female can precede the job title:

Male doctor Female judge

13. Find at least five more examples:

a)

b) ....

c) d)

e)

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14. Weather conditions:

15. Whats the weather like in...

a) Rome?

b) Athens?

c) Lisbon?

d) Reykjavik?

16. Relate the following words to a weather symbol:

shower flurry drizzle frost - hail deluge - sleet - rain - blizzard snow slush - fog -

lightning hailstones mist dew downpour - thunder haze tornado - heat wave - hot spell

READING COMPREHENSION

17. Read the following text(TRACK 6):

Onthe firstpageof thisunityoucanseethe IberiaVIP lounge located in terminal4atMadrid

BarajasAirport.

Major airlines have VIP lounges at the disposal of their first class and business clients. Some

companiesalso issuespecialVIPcardstopassengerswhofly ineconomyclassbutwhowantto

enjoytheadvantagesofthese lounges.Theyhavetopayayearlyfee(nomorethan$80)tobe

abletousethelounges.Alsosomeairlinecardholders(forexample,ofgoldandplatinumcards)

areusuallyallowedintothelounges,eveniftheyareflyingtouristclass.

IntheVIPloungespassengerscanwaitfortheirflightincomfort.Personalisedcateringisonoffer,

with hot and cold drinks, spirits, wine, champagne, and a variety of snacks and pastries.

Passengers can work as there are plenty of computers with Internet connection, printers,

scanners,phones

and

fax

machines,

as

well

as

meeting

rooms.

Travellers

can

also

have

arest

as

manyofthe loungeshavesomebedstosleep in, incaseof longdelays.Thebathroomstooare

verywellequippedwithallkindsofamenities.Someevenhaveshowers.

a. Sunny

b. Windy

c. Cloudy

d.

Rainye.

Snowy

f. Cold

g. Hot

h. Icy

i. Chilly

j. Foggy

k. Muggy

l.

Fair

m. Fine

n.

Dry

o.

Dampp. Freezing

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Whilepassengerswaittoboard,theycanreadinternationalnewspapersormagazines,orwatch

TVuntiltheyheartheannouncementwiththeboardinginformationfortheirflight.

Therearesomeextremelyluxuriouslounges,suchastheEmiratesone,whichoffersmassages,a

spa,fullmeals,agymandaswimmingpool.

18. Answer these questions on the text:

a) Who can use the VIP lounges?

b) What can you find in the lounges?

c) Are they all similar?

[FOTO: ROOM VIP DE AEROPUERTO CON PANEL LUMINOSO, ASIENTOS, ETC.]

19. Read the text below and the following definitions (TRACK 7):

Weunderstandbytourismboththeserviceindustryrelatedtotransportation,accommodation

andrelatedfields,aswellastheactivityofindividualsgoingtoplacesforleisureorotherreasons.

The World Tourism Organization (WTO) states that Tourismcomprises the activities of people

travelling to and staying in places outside their usual environment for not more than one

consecutiveyearforleisure,businessandotherpurposesnotrelatedtotheexerciseofanactivity

remuneratedfromwithinthevisitedplace.

Thereare

many

other

definitions

of

tourism

which

can

be

found

in

dictionaries,

books

and

on

the

Internet,buttheyallhavesomecommoncharacteristicssuchasphysicalmovement,freechoice,

durationandintention.

Withregard to freechoice,weunderstand that touristicactivitiesarecarriedoutasaresultof

voluntarychoicesmadebyindividuals.Touristsarenotpaidfortheirtravelling(unlesstheyhave

wonaraffle,prizeorcompetitionforwhichtheprizeisatripwithspendingmoney).Depending

ontheinterestsofthepeople,therearemanytypesoftourism,suchas:

a. Forpeoplewhoare interested invisitinghistorical landmarksandmonumentsas

well

as

enjoying

the

different

aspects

of

the

local

way

of

life:

for

example,

cuisine,

monuments,theatres,architecture,history,etc.

b. For people who are interested in learning or taking part in a training course: for

example,languages,localartsandcrafts,medicine,etc.

c. Forpeoplewhoarelookingforexcitingandsometimesriskyactivities,suchasheli

skiing,skydriving,bungeejumping,rafting,climbing,caving,etc.

d. Forpeoplewhoreceiverewardsfromtheiremployersfordutiesperformedintheir

placeofwork:forexample,themostsuccessfulsalespersonoftheyear isawardedwitha

freetriptoBrazil.

e. Forpeoplewhoseekrelaxation, improving theirphysicalandspiritualwellbeing:

spas,meditation

or

fitness

centres,

etc.

f. Forpeople whowant to travel without causing a negative impacton the land or

the place they visit, often including activities in close contact with nature and avoiding

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crowds:forexample,atriptotheBrazilianrainforestsoraphotosafariinSouthAfrica.

g. Forpeoplewhowantto investigatespecificaspectsrelatedtotheirprofessionor

studies,likeanarchaeologisttravellingtoEgyptorapsychiatristtoNewYork.

h. For people who travel to places where they can play their favourite sports that

theymightormightnotbeabletodointheirplaceofresidence:golf,skiing,cycling,tennis,

surfing,etc.

20.Match the type of tourism in the box with the previous definitions and examples:

Educational Adventure Cultural Sport

Ecotourism Incentive Health Research

GRAMMAR REVIEW

21. Review the conditional clauses:

True or real conditions: if + present / present or future.

If I eat too much pasta, Ill get fat.

Water boils if its temperature reaches 100C.

If you need more money, ask your boss for a pay raise.

Possible but very unlikely or imaginary conditions: If + simple (or continuous) past / would

+ infinitive.

If he were really rich, he would have a better car. (Note the use of were instead of was)

If they caught the plane, theyd get there on time for the match.

Unreal or Impossible conditions: If + had + past participle / would + have + past participle.

If I had been a man, I would have been a football player (Im a woman, so that is

impossible).

22. Fill in the blanks with the right forms of the verb in brackets:

a) If you (buy) the food, I (cook) for you.

b) If Madonna (come) to Spain, I (go). to her concert.

c)

If it (snow) in Austin, we (go). to the ski resort last winter.d)

If I (eat). too much bread, I (get) fatter.

e) I (lend).. you some money if I (have) a job.

23. Review the prepositionson / in / at(time):

At

with exact hours: at 5 oclock / at midnight

periods of time in the year: at Christmas / at the weekend / at weekends, at Easter

some expressions: at the moment / at the age of / at the same time / at present

In

seasons of the year: in summer

years: in 2013 / in the 80s

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months: in April

centuries: in the 19thcentury

periods of time: in eight hours the plane will be taking off / I have to go in a few minutes /

Ill take the exam in three months time (Note the apostrophe)

parts of the day: in the morning / afternoon / evening (exception: at night)

in the short term, in the long run

in time = at the exact time

On

with certain expressions related to tourism: on / upon arrival, on the weekend (Am. Eng.)

days of the week: on Monday

a certain date: on 4thJuly / on my birthday / on Christmas Eve

on vacation / on holiday

on time = before the deadline

Complete these lists with other cases you encounter.

24. Fill in the blanks with the right preposition:

a)

Columbus discovered America. 12thOctober 1492.

b) Columbus discovered America. 1492.

c)

Columbus discovered America.. the 15thcentury.

d) Columbus discovered America.4 p.m.

e) Columbus discovered Americathe afternoon.

f) Columbus discovered America October.

g) Columbus discovered America 12th.

25. Review the prepositionson / in / at(space):

At

It is used for location where two points meet: Shall we meet at the restaurant?

It is used to show the location of persons who go for short periods of time to a certain place

(exception:at home): Where is Peter? He is at the hospital (he is visiting someone) / Where

is Raquel? She is in hospital (she might be sick and hospitalised for some months).

When people go to a place and come back regularly we also use this preposition: Where is

your father? Hes at the office (he works there, and goes there every day).

In

We use this preposition to show location inside a place: The pilot is the cabin. / Lets meetin the restaurant (not outside, but inside, sat at the table).

In countries or cities: Where is John? In Paris / In France.

With some expressions: In the street.

On

It indicates physical contact with a surface: The key is on the bedside table / The picture is

on the wall / The business centre is on the first floor (exceptions: in a mirror / in a

photograph / in a picture).

With left /right: on the left / on the right / on the right-hand side.

Withfloor: on the first floor / on the third floor.

Where a place is: Lisbon is on the coast / Madrid is on the river Manzanares. For transportation, we usually use oninstead of in: The passengers are on the plane / bus /

ship (exceptions: in the car, in the taxi).

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Complete this list with other cases you know of.

26. Fill in the blanks with the right preposition:

a)

Where is your suitcase? ... home.

b)

Where is your suitcase? ... the liner.c) Where is your suitcase? ... the living-room.

d) Where is your suitcase? ... the car.

e) Where is your suitcase? ... London.

WRITING

27. Complaints:

Many times in your life you are in a situation where you have to make a complaint. It can be

because your flight is delayed, the food in the restaurant is cold or salty or bad, or there are

problems with your hotel room or with the goods you have purchased. If this is the case, you willhave to fill out a complaint form or write a complaint letter or email.

In all cases, you must clearly state:

The name (with code or reference if possible) of the good or service you are complaining

about.

Your personal details (name, address, contact number)

The date, the time and the place where the incident happened or the good was bought.

Also:

Clearly explain the incident that was the cause of your complaint. Mention any documents,

witnesses, etc. you many have.

Ask for compensation, giving several alternatives if possible.

Explain what you will do if you dont get compensation.

Be polite but assertive, concise and factual.

Example (TRACK 8):

Your

address

Date,place

DearSir/Madam/Mr.Name,

On 23 February 1012 I had to fly from Madrid to Vigo with your company returning the

following day. The departure was scheduled for 9 am from Terminal 4. I was there one hour

before.IhadcheckedinandhadmyboardingpassreadywhenIheardanannouncementthatthe

flightwasdelayedfortwohours.Iwaitedfortwohoursuntilanewannouncementtoldusthat

theflightwasagaindelayeduntil5pm.Iwenttotheairlinecountertoaskformoreinformation

ortofindasolutionasIhadaweddinginVigostartingat5pm.However,thestaffdidnotknow

thereasonforthedelayandtheywerentevensureiftheplanecouldtakeoffat5.Iaskedfora

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refundso Icouldpurchaseanotherticketwithadifferentairlineorevengobycarorbus ifthe

firstoptionwasntpossible,butthesupervisortoldmethatthiswasnotallowed.

To cut a long story short, we boarded the plane at 7 pm, without any explanations or

services,suchasdrinksormeals.WhenIarrivedatVigo,theweddingwasalmostoverasIhadto

takeataxiandgotomyhotel firsttogetproperlydressed.Asthereasonofthe10hourdelay

wasntthe

weather

conditions,

Ithink

Ihave

the

right

to

compensation

which

goes

further

than

thepriceof the ticket,as Ihad takenonedayoff for thatweddingand themoralharmofnot

beingtherecannotbefinanciallycompensated.Ofcourse,Ihopeatleasttogetbackthepriceof

theticketIpaid.Anyway,Iamalsoopentootheralternativesolutionsyoumightconsider.

IfIdonotgetananswerbynextmonth,Illpassthismatterontomy lawyer,sohetakes

thenecessarylegalmeasurestosortthingsout.

Yoursfaithfully,

Yoursignature

Yourname

28. Now your turn: imagine a problem or a faulty product. Work in pairs. Write a complaint

letter to a coursemate. Subsequently, s/he will write a letter to you offering a solution to the

problem.

29. Responding to complaints and apologizing:

In your professional life you will have to answer to many complaint letters, mails, telephone calls,etc. Even if the person who complaints is very angry, you have to be friendly and positive, yet

assertive. Try to put yourself in the other persons shoes and understand the problem, while

protecting the image of your company. Express your sympathy and apologize. If he/she is right

offer a reasonable and adequate solution to the problem.

Example (TRACK 9):

Reference,code,name,etc.

Place,date

DearName,

Firstofall, Iwould like tosay I amverysorry for the inconveniencewecausedyouon23rd

February2012.

Ihavefoundoutthatyourplanewasdelayedduetotechnicalproblemsthepilotsdiscoveredin

Rome.Theemployeesat theairportdidnotknowhow long theproblemwould take to repair;

therefore,theycouldnotgiveanaccurateanswertoyouortherestofthepassengers.However,

youshouldhavebeenoffereda free lunchanddrinkstohelpyouendure the longwait. Imust

apologizefor

that

too.

Inthelightofthis,wehavedecidedtogiveyouourgoldcardwhichallowsyoutouseourVIP

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lounges and free parking, together with 50,000 free air miles which are equivalent to 2

internationalflightswithinEurope,1toAsiaorAmerica,or5domesticflights.Wehopethiswill

be acceptable to you and thatyou will continue toplaceyour trust in usandconsider usyour

favouriteairline.

Pleaseletmeknowifthissolutionmeetswithyourapproval.

Yourssincerely,

Name

[ICONO DE BOCADILLOS / BURBUJAS]

COMMUNICATIVE FUNCTIONS

30. How does the author of this letter apologize? Think of other ways to express yourapologies (the examples are roughly ordered from more to less formal and more to less

emphatic):

Id like to express my apologies for the inconvenience. / Please accept my apologies / Id

like to apologize / My apologies for the inconvenience.

Would you forgive me? / Please forgive me for the inconvenience.

Im awfully sorry for the inconvenience. / Im ever so sorry. / Sorry for the

inconvenience.

The most common prepositions in these sentences are for and about. The former is used in

more precise sentences (e.g., I m sorry for throwing coffee on your computer); the latter ispreferred in general apologies (e.g., Sorry about the mess). Which prepositions would you

use in the following sentences?:

a) Im sorry having lost my nerves.

b) Im sorry I lost my nerves.

c)

Im sorry the delay.

d) Sorry that.

CULTURE

31. Why is English important? Talk with your coursemates about it. Then read the text and

answer the questions:

The World Map of the English Language

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In this century when global communication is a fact thanks to the Internet and the affordable

means of international transportation, people use English as the lingua franca.Major newspapers and TV channels as well as music and film industries use English as their

major language. But not only the communication and entertainment industries are English

speaking. The scientific world presents its findings in articles written in English in prestigious

magazines, such as Science or Nature. Financial transactions all over the world are also made in

English.

English is fashionable and in many countries English names can be found in many

businesses and other places (Pepes Pub, Accessorize, Stop, etc.). English is no longer only a

subject to be learnt at school anymore, but a must in modern society.

If you ask people in which countries English is the official language, the majority will

mention the United Kingdom and the United States; some others will also think of Ireland, Canada,

Australia and New Zealand; but many will forget Caribbean countries which were former Britishcolonies, such as: Antigua Barbuda, the Bahamas, Barbados, Belize, Dominica, Grenada, Guyana,

Jamaica, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, and Trinidad & Tobago. Though

these islands are small, they are culturally and lingustically tied to the UK. Also some islands such

as the Cayman Islands, the Virgin Islands, etc.

In Africa there are many English speaking countries: Botswana, Cameroon, Gambia, Ghana,

Kenya, Lesotho, Liberia, Madagascar, Malawi, Mauritius, Namibia, Nigeria, Sierra Leona,

Seychelles, South Africa, Sudan, Swaziland, Tanzania, Rwanda, Zambia and Zimbawe.

In Asia, there are the old British colonies of Singapore and Hong Kong (since 1997

belonging to China), Pakistan and India.

Even in Europe there are places like Gibraltar, Malta, and the Channel Islands where

English is the official language.

32. Write the names (in English) of all the countries in the world where Spanish, French,

German, Italian and Dutch are spoken.

TASKS AND PROJECTS

33. Work in small groups. Introduce yourselves, ask and give personal and professional

details, and talk about your favourite type of tourism. Write a report and present the results

to the rest of the course. You may record your voice, use PowerPoint, draw charts with

percentages, etc. If you decide to use PowerPoint, you are advised to read the extra activity of

unit 2 first.

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WHAT ABOUT YOU?

MY PORTFOLIO

34. In what situations do you use English in your daily life? ():

Writingletters

Writingemailsandmessagesinforums

Writingreports,contractsandotherdocumentsatwork

Writingpoemsandshortstories,songs

Talkingtodistributors

Talkingtoclients/customers

Talkingtofriends

LookingforinformationontheInternet

Readingfiction

(novels,

short

stories,

etc.)

Readingletters,journals,press,magazines

Readingemails,messages

Listeningtomusic

WatchingTV

Seeingmovies

Inclass

Travelling

Working

Think of other uses of English which you could easily incorporate into your daily life that you findhelpful.

How do you learn English? (by listening to audiotapes / looking up the words in the

dictionary / etc.).

.

What difficulties have you found in this unit?

..

SELF-ASSESSMENT

35. After working on this unit check your own learning. Complete the following chart after

giving it some thought:

Im now capable of():

Not very

well

Abit Well Very

well

Givingandaskingpersonalandprofessionalinformation

aboutmyselfandothers.

Knowingmore

about

airports

and

how

to

communicate

insuchcontexts.

Talkingaboutjobs.

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Talkingabouttravelling.

Describingweatherconditions.

Givingreasons,justifyingthings.

Expressingyourapologies.

Makingandrespondingtocomplaintsinformalcontexts.

Usingconditionalsentencescorrectly.

Usingprepositions at, in, on for time and space relations

correctly.

Knowing more about the English language and

Anglophonecountries.

TO KNOW MORE

Study tips:

http://www.ego4u.com/en/cram-up/learning

Jobs in Spanish/English - English /Spanish:

http://www.lingolex.com/job.htm

More exercises on conditionals:

http://www.ego4u.com/en/cram-up/grammar/conditional-sentences/type-1/exercises

More exercises on prepositions at/in/on (time):

http://esl.about.com/library/quiz/blgrquiz_prep3.htm

More exercises on weather vocabulary:

http://esl.about.com/library/beginner/blweathervocabulary.htm

On types of tourism:

http://en.wikipedia.org/wiki/Category:Types_of_tourism

On luxury VIP lounges:

http://travel.yahoo.com/p-travelguide-12845231-v_i_p_lounge_dubai-i

Global English (book):

Crystal, D. (2003) Global English. Cambridge: Cambridge University Press.http://www.sprachshop.com/sixcms/media.php/811/English_as_a_grobal_lang_sample_ch.pdf

Listening to dialogues (travelling situations):

http://www.focusenglish.com/dialogues/traveling/travelingindex.html

Free English dictionary:

http://www.babylon.com/affiliates/landing/index.php?id=CD5137&textlink=esgn13886