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    Competition issues in vertically integrated

    telecommunications markets in SA

    30 November 2006

    Dr. Nicola Theron

    [email protected]

    mailto:[email protected]:[email protected]
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    2

    Structure

    1. Economics of telecommunications

    2. General aspects around market definition

    3. Competition issues in the ECA (chapter 10)

    4. Problem areas and vertical integration issues

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    3

    Economics of telecommunications high initial fixed costs

    MTN Net Debt to EBITDA - Total

    -40.0%

    -20.0%

    0.0%

    20.0%

    40.0%

    60.0%

    80.0%

    100.0%

    120.0%

    140.0%

    2000 2001 2002 2003 2004 2005

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    Telecoms in SA

    General characteristics of network marketsrationale forregulation;

    Telkomwas a regulatory monopoly;

    SA relatively good infrastructurehave not benefited, hightelecoms prices;

    Direct (4% of GDP) and indirect effects on economic growth;

    Both privatization and competition require regulation;

    Government intervention required to ensure optimal resourceallocation;

    Essential part of regulatory process during privatizationfair

    access to bottleneck network facilities;

    ECAsigned 2006;

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    Comparative teledensity

    Teledensity

    10731

    129

    3576

    192 224

    29

    193261

    572

    213

    364

    73

    167

    37

    96

    249

    325

    37

    280

    381

    827

    396

    0

    200

    400

    600

    800

    1000

    1200

    1400

    1600

    South

    Africa

    SSA ME & NA Sasia EA & P LA & C Eur & CA LI MI UMI HI World

    Countries/Regions/Income-groups

    Subscribers

    per1000

    pe

    ople

    Mainlines Cellular

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    Percentage of population that has access tofixed lines inside dwelling (Source: 2001 Census

    (2004))

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    Cost of 20 hours internet use ($)Source: World Development Indicators (2005)

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Algeria

    Angola

    Argentin

    a

    Australia

    Belgium

    Brazil

    Canada

    Chile

    France

    India

    Israel

    Kenya

    Namibia

    Netherlands

    New

    Zealand

    South

    Africa

    Spain

    USA

    LowerMiddle

    Income

    UpperMiddle

    Income

    0

    20

    40

    60

    80

    100

    120

    140

    160

    180

    20 hours use ($)-2004 % of monthly GNI per capita ($)-2004

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    Rank Out of:(num ber of

    countr ies

    surveyed)

    Number oft imes more

    expensive

    than the

    cheapest

    pr ice

    % greater thanthe average

    pr ice

    BusinessADSL 1 15 9.3 147.7%

    Domestic

    leased lines

    1 12 14.7 101.5%

    International

    leased lines

    1 11 31.4 398.6%

    Retail ADSL 1 15 8.0 139.2%

    ISP fees 4 13 5.1 45.3%

    SA Foundation study (Genesis 2005)

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    Market definition

    Distinction between access and retail markets;

    Telkom monopoly in a number of access and retail markets;

    New entrants and convergence will have an effect but not in

    short term;

    Incentive for vertical integration; Convergence creates large incentive for mergers (vertical NB);

    Some consolidation already in ISP market;

    Continuous vertical integration in SA mobile markets;

    Telkom expanded its data offerings since 2002Telkom/BCX

    an example;

    Vertical integration can raise competition problems

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    Application market definition

    Generally the SSNIP testsubstitution, but also point to point

    services (looking at origination and termination points).

    Marketing strategies (technology driven markets).

    UK (Oftel) and ECmarket definition should not be technology

    specific; Market definition will always be case specific;

    General guidelines should be developed;

    ICN (2006): Overall, defining telecommunications markets is

    largely case specific, depending on both the particular facts and

    competition concerns at hand; Future convergence can alter market boundaries;

    Need for technology neutral legislation.

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    ICT Value Chain

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    Telecommunications leg of the ICTvalue chain

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    Wholesale (access) and Retail(services) markets

    Right leg of ICT value chain;

    Retail: markets for services or products provided to end users

    Wholesale: markets for the inputs which are necessary to

    provide services and products to end users;

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    Access markets wholesalenarrowband

    Wholesale narrowband: PSTN market (Telkom monopoly up to 2006)

    Local, national and international calls;

    Fax calls;

    Dial-up internet calls.

    Potential problems:

    Call termination at fixed location wholesale market (EC) SNO

    pays interconnection fees to majority of fixed line subscribers

    Telkom dominant. E.g. if only long-distance telecommunication

    SNO a buyer in call origination wholesale market Telkom again

    dominant.

    Unbundling of local looppolicy directions promised in June 2006?

    Mobile-fixed convergence and VoIP may change all this, but not

    immediately substitutable.

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    Access markets wholesalebroadband

    Broadband always on SSNIP testtechnologies

    The copper loop

    Fibre optic cable

    Satellite

    Fixed wireless

    Mobile wireless

    Power lines SAprincipal technology = ADSL. (copper loop converted to high speed line by

    installing modems at end-user and at switches (DSLAM) at the operator).

    Substitutes :

    Fixed wireless (Wi-Fi);

    Mobile wireless (3G);

    Wireless broadband (SentechMy Wireless).

    EC (2003): the only reasonable widespread means of supplying the end usermarketis over the local access network loops of the PSTN which have beenenhanced to provide broadband access services.

    Satellite broadband expensiveseparate market for the moment.

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    The Internet Access value chain

    THE INTERNET

    1st tier participant

    INTERNET SOLUTIONS

    1st tier participant

    Uunet

    1st tier participant

    TELKOM

    Customer 2nd tier participant Customer 2nd tier participant Customer 2nd tier participant

    Customer 3rd tier particpant Customer 3rd tier participant Customer 3rd tier participant

    THE INTERNET

    1st tier participant

    INTERNET SOLUTIONS

    1st tier participant

    Uunet

    1st tier participant

    TELKOM

    Customer 2nd tier participant Customer 2nd tier participant Customer 2nd tier participant

    Customer 3rd tier particpant Customer 3rd tier participant Customer 3rd tier participant

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    ADSL example

    First tier access providersbroadband capacity to service providers;

    Second tierbroadband access and VANS.

    Wholesale national broadband;

    Wholesale international broadbandSAT-3/WASC/SAFE submarine cable

    Telkom monopoly on landing capacity;

    Operated by a club consortium Telkom the largest. Oftel: separate markets on different international routes for submarine cables;

    Future: independent access networks with local scope (Transtel and Escom);

    May remove need for access to local loop;

    ADSLICASA (2005)40 ADSL complaints;

    Retail narrowband data market(dial-up via PSTN)not a substitute ;

    Dial-up and ADSLseparate markets;

    Fixed wireless? (Wireless Business SolutionsiBurst & Sentech);

    Mobile wireless (3G)Vodacom 90% of market;

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    Telephone

    CopperCable

    (1-5km)

    Telkom Exchange

    ComputerDSL

    Modem

    DSLAM

    ATM

    ESR

    ADSL USER

    ISP

    ISP

    MAIL SERVICE

    INTERNETBANKING

    VOICENETWORK

    M

    ADSL access costs

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    Retail markets broadband data (Numberof broadband customers in 2005 (excluding

    3G)

    Supplier Customers

    Telkom ADSL > 67000

    Sentech MyWireless > 4000

    WBS iBurst > 2500

    Small Wireless ISPs < 2000

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    Mobile telecommunications valuechain

    Operators

    (Vodacom, MTN, Cell C)

    Service Providers

    (operator-owned)

    Vodacom, MTN & Cell C SP

    USERS

    Service Providers

    (independent)

    Autopage Cellular & Nashua

    USERS

    Operators

    (Vodacom, MTN, Cell C)

    Service Providers

    (operator-owned)

    Vodacom, MTN & Cell C SP

    USERS

    Service Providers

    (independent)

    Autopage Cellular & Nashua

    USERS

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    Mobile is a separate market

    Mobile and fixed line services are fundamentally different.

    Mobile phones have the distinct functional advantage of

    portability;

    Prices for mobile telephony services are significantly higher than

    fixed line services; and

    Competition authorities in both the US and EU have ruled that

    mobile and fixed line telephony services constitute two distinct

    markets.

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    Mobile market shares (subscribers)

    MTN

    35%

    Vodacom

    55%

    Cell C

    10%

    MTN Vodacom Cell C

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    Retail mobile service providers (Pre-paid/ post paid: 83/17 (MTN))

    Market shares for mobile contract subscribers

    VSP

    35.31%

    Smartcom

    2.24%

    MTN SP

    25.01%

    I-Talk

    2.47%

    Cell-C

    8.24%

    Autopage Cellular

    13.53%

    Nashua Mobile

    11.18%

    Orion

    0.35%Other

    1.66%

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    Vertical concerns

    Much consolidation in downstream mobile service provision market;

    2 independentsAutopage and Nashua;

    Vodacom owns VSP (Teljoy, GSM Direct, Tiscali and Smartcom)

    Vodacom/Tiscali merger (2005): Concerns were notified to the Commission to

    the effect that Vodacom was entrenching its market power in the contract

    subscriber market by buying out all service providers. The concern was raised

    that this would increase its vertical links in the supply chain and allow it to

    eliminate all discounts currently given, thereby increasing Vodacom's margins in

    a saturated market and entrench their market power to set high prices on a take

    it or leave it basis.

    MTN has 41% stake in iTalk and owns MTNSP;

    Pre-paid marketfierce competition;

    MTN has 60% of MTNNS;

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    ECA Competition Matters (Chapter10)

    Important ECONOMIC concepts:

    substantially prevent or lessen competition;

    undue discrimination;

    regulations defining the relevant markets and market segments;

    licensees having significant market power;

    define and identify the retail or wholesale markets or market segments; consider the non-transitory (structural, legal, or regulatory) entry barriers;

    relative market shares in relevant markets;

    Section (6)(b)(ii) similar to Competition Act (12)(A).

    discriminationaccess, provisioning of services, interconnection and

    facilities leasing;

    transparency in relation to access, interconnection and facilities leasing;

    separation for accounting purposes;

    matters relating to the recovery of costs and costs orientation.

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    Main issues

    Access to an essential facility (network) and interconnection

    issues;

    Collusive behaviour;

    Barriers to entry and vertical integration;

    General exclusionary acts and exclusive dealing;

    Foreclosure/ margin squeeze and raising rivals costs (RRC);

    Excessive pricing (national and international bandwidth and the

    cost of submarine bandwidth);

    Predatory pricing/ cross subsidisation and discriminatory pricing;

    Inferior technical access;

    Tying and bundling;

    Refusal to supply/ grant interconnection (access to the peering

    link);

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    Application SA markets

    Telkomde facto monopoly in PSTNother services (mobile and VoIP) maybecome substitutable from a demand perspective;

    Any vertical integration into downstream marketsmust be examined;

    Wholesale broadband marketdominant technology ADSLTelkom dominantas they own the local access network; (local loop that has been enhanced)

    Future substitutes: Wi-Fi and 3G;

    Telkoms VANS licence and ADSL offering already numerous complaints

    about wholesale access pricing; Future playersEscom and Transtel;

    Retail narrowband marketTelkom 2nd position (after MWeb), this market notproblematic;

    Retail broadbandADSL and Wireless possible substitutesTelkom dominant;

    3G might change this;

    Narrow ADSL retail marketTelkom 37% (Mweb 32%, IS 8%);

    Fixed wireless retailSentech 67%, iBurst 33%; 3GVodacom 90%;

    Telkom and SNO also 3G licences;

    Vodacom dominant in mobile voice and broadband (3G);

    Vodacom and MTNjoint dominance?

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    Vertical concerns Foreclosure andmargin squeeze

    Vertical integrationexclusion and leveraging by a monopolist; Telkom- must grow market share of downstream service provision markets;

    Foreclosure/ margin squeeze/ raising rivals costs:

    i) raising rivals costs by means of either input or customer foreclosure,

    ii) ability to promote co-ordinated conduct between competitors, and

    iii) ability of a vertically integrated firm to evade price regulation.

    Foreclosure especially a problem in network markets;

    Margin squeezereduce margin between wholesale and retail pricesmakeentry difficult or encourage exit;

    Raising wholesale prices, lowering retail prices, or both;

    Vodacom/ Teljoy merger: elimination of strategic outlets could raise rivalscost considerably and inhibit entry into the market;

    Margin squeeze tests; Must calculate true access price;

    Hungary, Italy, Japan and Turkeyrecent cases where dominanttelecommunications engaged in anticompetitive margin squeeze

    Deutsche Telecom was fined 12.6 million euro.

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    Other vertical concerns

    Exclusive dealingcommon in ICT

    E.g. French Carribeanforeclosure of distribution network via exclusivitycontracts with independent retailers by dominant mobile operator;

    2ndoperator could not use local maintenance company and had to send phonesto France for repairs;

    Exclusivity clauses removed as an interim measure;

    Cell C (Vodacom/GSM/Teljoy): The purchase of Service providers to facilitate verticalintegration does not concern our client as much as the practice of limiting the number ofdistribution outlets through exclusivity agreements, either directly or through service

    providers or either of the operators. Both Vodacom and MTN appear to be engaging inthese practices, which we believe are anti competitive, and warrant the attention of the

    Competition Commission.

    Tying/ bundlinge.g. Microsoft in browser market;

    SAVA complaintbundling was not referred by CC; SA Mobilee.g. exclusive service providers must obtain handsets from network

    operator, cannot source independently;

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    Essential facility

    Network and essential facility;

    Refusal to supply(exclusionary acts)

    France Telecom refused a new competitor access to wholesale broadband

    internet market

    20 million euro finewas doubled by court of appeal;

    Excessive pricinginterconnection pricing NB issue; Predatory pricingselling below marginal or average variable costs;

    Parallels between predatory pricing/ cross-subsidisation and margin squeeze;

    Wanadooa French ISP marketed ADSL services a prices below average cost

    (1999-2002). Sustained losses, but market share rose from 46% to 72% Jan

    2001-Sept 2002.

    Fine of 10.35million euros. Discriminatory pricingeconomic theory predicts outcome may be

    ambiguousSAVA complaint.

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    Solutions

    Access pricingdynamic field in Competition Economics

    LRIC

    Vertical separationweak and strong forms;

    Weakaccounting, functional and corporate separation;

    Strongownership separation; assets separated and put under control of

    independent entity; club approach; Vertical separationreduce economies of scope, increase transaction costs,

    loss of innovation.

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    Convergence and the challenge forfixed line operators

    Realisation that focus must be on combining telecoms and IT; ECAregulates this process;

    Telkom positionSNO and convergence;

    Deregulation experiencefixed voice revenues decline ito margin and

    proportion of revenues;

    Telkom has PSTN and VANS licence;

    The provision of IT services combined with connectivity services is emerging as

    way fixed telecoms operators can move up the value chain;

    Telkom (2005) managing 11961 data sites (55% increase from 2003)

    Efficiency gains;

    Lower costs;

    Technological developments and deregulationconvergenceopportunities formergers increase.

    Possible anti-competitive acts.

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    Telkom revenue growth and datacontribution