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LA VOZ INDEPENDIENTE DEL CONSUMIDOR ODECU ES UNA ORGANIZACIÓN: Independiente De carácter privado Sin conflictos de interés Y con compromiso social Stefan Larenas Representante Odecu Grupo Consumidores Comité Espejo ISO 26000 Chile

LA VOZ INDEPENDIENTE DEL CONSUMIDOR

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ODECU ES UNA ORGANIZACIÓN:. LA VOZ INDEPENDIENTE DEL CONSUMIDOR. Independiente. De carácter privado. Sin conflictos de interés. Y con compromiso social. Stefan Larenas Representante Odecu Grupo Consumidores Comité Espejo ISO 26000 Chile. Consumers International World Congress 2011. - PowerPoint PPT Presentation

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Page 1: LA VOZ INDEPENDIENTE DEL CONSUMIDOR

LA VOZ INDEPENDIENTE DEL CONSUMIDOR

ODECU ES UNA ORGANIZACIÓN:

Independiente

De carácter privado

Sin conflictos de interés

Y con compromiso social Stefan LarenasRepresentante OdecuGrupo Consumidores Comité

Espejo ISO 26000 Chile

Page 2: LA VOZ INDEPENDIENTE DEL CONSUMIDOR

Consumers International World Congress 2011

How Iso 26.000 can be used by Consumers Groups ?

Stefan Larenas R. ODECU-Chile

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At least 28 more Bangladeshi garment workers have died and dozens more were injured after a fire broke out December 14, at a factory 16 miles from the capital Dhaka. Several workers appeared to have suffocated, while others jumped to their deaths trying to escape the burning building or were trampled by their colleagues as they rushed towards the exits.

At least 28 more Bangladeshi garment workers have died and dozens more were injured after a fire broke out December 14, at a factory 16 miles from the capital Dhaka. Several workers appeared to have suffocated, while others jumped to their deaths trying to escape the burning building or were trampled by their colleagues as they rushed towards the exits.

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Global World Open Society Fluently echange of information Consumers Awarnes Public Scrunity of organizations

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March 14, 2011 Walmex takes positive steps on CSR repor

ting but falls short on labour rights issues Wal-Mart Mexico and Central America

(Walmex) has taken some positive steps in its recently published 2010 Social Responsibility an Sustainable Development Report (CSR Report) but the company continues to fall short in addressing serious labour rights issues. If Walmex is genuinely committed to improving its CSR programs and public reporting, the company needs to go beyond the small, though laudable, reporting advancements it has made in 2010 and tackle the difficult and pressing issues being raised by civil society stakeholders.

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CI Statement ISO 26 000 will only be effective if it

facilitates consumers to use their purchaising power as an incentive to reward social responsability practice.

Stakeholder should be engaged SR activities of organizations need to

include the supply chain Verifications Means

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Integrating social responsibilitythroughout anorganization

Clause 7

Two fundamental practices of social responsibility

Clause 1Scope

Guidance to all types oforganizations, regardlessof their size or location

Clause 2Terms and definitionsDefinition of key terms

Clause 3Understanding social responsibility

History and characteristics;relationship between socialresponsibility andsustainable development

Clause 4Principles ofsocial responsibility

Accountability

Transparency

Ethical behaviour

Respect for stakeholderinterests

Respect for the rule of law

Respect for internationalnorms of behaviour

Respect for human rights

Humanrights

Labourpractices

Theenvironment

Fairoperatingpractices

Consumerissues

Communityinvolvement

anddevelopment

Social responsibility core subjects

Organizational governance

Related actions and expectation

Clause 6

Clause 5

Recognizing socialresponsibility

Stakeholder identification and engagement

The relationship of an organization’scharacteristics to social responsibility

Practices forintegrating social

responsibility throughout

an organization

Communication on social responsibility

Reviewing and improving an organization’s actions and practices

related to social responsibility

Voluntary initiativesfor social responsibility

Understanding the social responsibilityof the organization

Enhancing credibilityregarding social responsibility

Bibliography: Authoritative sources andadditional guidance

Annex: Examples of voluntary initiatives and tools for social responsibility

Maxim

izing an organization’s contribution to

Sustainable development

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Interdependence

Holistic approach

6.4.Labour

practices

6.7.Consumer

issues

6.2 Organizational

ORGANIZATION

governance

6.8.Communityinvolvement

and development

6.6.Fair operating

practices

6.5.The Environment

6.3.Human rights

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6.7.3. Fair marketing, factual and unbiased information and fair contractual practices

6.7.4. Protecting consumers' health and safety

6.7.5. Sustainable consumption

6.7.6. Consumer service, support, and complaint and dispute resolution

6.7.7. Consumer data protection and privacy

6.7.8. Access to essential services

6.7.9. Education and awareness

Figure 3: 7 core subject6.7. Consumer issues

Interdependence

Holistic approach

6.4.Labour

practices

6.4.Labour

practices

6.7.Consumer

issues

6.7.Consumer

issues

6.2 Organizational

ORGANIZATION

governance

6.2 Organizational

ORGANIZATION

governance

6.8.Communityinvolvement

and development

6.8.Communityinvolvement

and development

6.6.Fair operating

practices

6.6.Fair operating

practices

6.5.The Environment

6.5.The Environment

6.3.Human rights

6.3.Human rights

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Transforming the Guidance into Practical Tools

Trasnforming RS in a tool for moving us to reach sustaniable goals.

Be aware that RS is a long term achieving . Only consumers awarness and strog

consumers organizations are abe to give credibility and trust to RS

Is a kind of “wager” that is worth the efforts

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