Download ppt - KPI SMRP Presentation

Transcript
Page 1: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Key Performance Key Performance IndicatorsIndicators

Presented by: Ricky Smith CMRPMay 7, 2009

Page 2: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

““The problem with Management is they’re The problem with Management is they’re measuring the wrong things.”measuring the wrong things.”

― Peter Drucker

Page 3: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Page 4: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Leading KPIs – “MAINTENANCE PRACTICES”

MTBF

Rework

Scheduled Compliance

% of Planned Work

PM/PdM Compliance

No Defects

Cost

Page 5: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Lagging KPIs

Leading KPIs

Leading KPIs Leading KPIs Leading KPIs

Lagging KPIs

Page 6: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Page 7: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Leading and Lagging KPIs

Page 8: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Metrics – Leading and LaggingLeading KPI Key Performance Indicator World Class Target Level Lagging KPI

1 Cost Maintenance Cost Flat or decreasingTotal Cost

2 Cost Maintenance Cost / RAV 2 - 3%Total Cost/ RAV

3 Cost Maintenance Material Cost / RAV .25-.75%Maintenance Cost / RAV

5 Cost Maintenance Cost per Unit Output Context specificTotal Cost per Unit Output

6 Cost Maintenance Cost / Total Sales 6 - 8%Total Cost per Sales

7 Reliability Mean Time Between Failure (MTBF) Context specificMaintenance Cost

8 Reliability Failure Frequency Context specificMaintenance Cost

17 Reliability % of Assets with No ID Defect 95%Maintenance Cost - Capacity

9 Production Production Efficiency 99%Total Cost per Unit Output

Page 9: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

How do you determine which metric to use?• On any process ask the question “how will you

know if the process is effective?”• Identify in a process map where a metric is

needed• Identify which metrics are KPIs• Be sure the metric you chose drives the right

behavior, ie. PM Compliance

Page 10: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Driving the right behavior• PM Compliance

– Does it tell you anything?– Yes, it provides information which tells if the PM is

completed – but with how much variation?• PM Compliance with the 10% Rule

– PMs are completed within 10% of the time frequency

– Example = 30 Day PM– 10% Rule = 3 days to complete

May 2 May 28 June 1 June 28 July 28 July 4

3 day PM 58 day PM

Page 11: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

What is it you really want to know?• Is your PM Program Effective?• What metrics would measure effectiveness

– PM Labor Hours vs EM Labor Hours

Page 12: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Steps to Success• Map your processes and identify leading and lagging KPIs in

them• Be sure and have clear definitions of your KPIs• Assign RACI to metrics

– Responsible– Accountable– Consulted– Informed

• Develop scorecards from lowest level to highest (4-6 KPIs)

Page 13: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

SMRP Metrics

Page 14: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

SMRP Metrics

Page 15: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

“The problems we face today cannot be solved with the same level of thinking we were at when we created them.”

–Albert Einstein

Page 16: KPI SMRP Presentation

Copyright 2009 GPAlliedCopyright 2009 GPAllied©©

Email me at [email protected]

Questions?

% of Assets with No Identifiable Defects