Steven Painter – Apprenticeship Delivery Manager London

HART Learning & Development:

Part of the HART learning group. Emerging talent business. Focused on our clients ambitions,

plans and future challenges. Helping businesses improve and grow. Work experience opportunities. Apprenticeship recruitment. Providing management and

professional development programmes.

End to end solution, helping to create opportunities through to preparing your future leaders.

The Apprenticeship Levy 2017 :Introduction

In July 2015 the Government announced the introduction of an apprenticeship levy. Businesses will start paying the levy in April 2017.

The levy is designed to encourage employers to embrace apprenticeships as a way of meeting future skills needs.

The levy will be charged at 0.5% of payroll for businesses with a wage bill greater than £3,000,000.

Worked Example

Employer A has a payroll of £10,000,000

• Levy charge = 0.5% x £10,000,000 = £50,000• Less Allowance of £15,000• Overall Levy = £35,000.00

The revenue from the levy will then be presented as a digital training voucher which can be used against a variety of apprenticeship options.

What are apprenticeships?:

Apprenticeships are work based training programmes designed to develop talent within your business:

• They are real jobs• Offer training programmes, delivered on and off the job• Contain nationally recognised qualifications, from GCSE equivalent up to

post-graduate level• Support new or existing employees

As an employer who offers apprenticeships you can benefit from:• Attracting new and enthusiastic talent to your business• Shaping young people into the kind of employees you need• Better skilled and qualified employees• Committed staff, who recognise the investment you have made in them• Improved staff retention, including allowing them to re-train into new

roles

How do apprenticeships work ?:

Apprenticeships are paid positions within your company where delegates are required to work a minimum of 30 hours per week.

The goal of the apprenticeship programme is to develop future talent who are experts within their function and engrained with company values.

The apprentices are assessed using a variety of different methods including knowledge based assignment in a traditional academic setting and competency or “on the job” assessments administered and evaluated by the employer.

The apprentice will also be required to demonstrate basic levels of ICT, Mathematics and English along with gaining a knowledge of employee rights and personal development skills.

Business Support Apprentice Programme

Our Business Support Apprentice Programmes are designed to develop talent within your business.

We create bespoke courses based on your individual business requirements which are constantly tailored to deliver results.

The Business Support portfolio is split into eight categories as follows :

Business Administration :

Administrators handle the day to day tasks in an office environment to ensure the business runs smoothly from an operational perspective. Our apprentice are graded at three different levels and could conduct specific roles based on their level of competence :

• Level 2 – Administrative Assistant/Office Junior• Level 3 – Secretarial Roles• Level 4- Executive Assistant or Office Manager

Business Support Apprentice ProgrammeMarketing:

Marketing is a key function for any business that wishes to promote its products or services to potential clients.

Level 2 : Level 2 apprentices could support and assist on Marketing Projects and help create marketing materials or assist in event planning.

Level 3 : Level 3 apprentices could be responsible for co-ordinating or leading projects and develop into roles such as Marketing Officer or Manager.

Retail :

The role of the retail apprentice is employer dependant and can add immediate value to the operation.

Level 2 – A level 2 apprentice could work on the shop floor or help with purchases and process transactions.

Level 3 – A level 3 apprentice could become a department specialist or product expert.

Business Support Apprentice Programme

Customer Service :

Customer Service apprenticeships can be used to deliver skilled employees for hundreds of roles across a variety of sectors. We specialise in the fields of Financial Services,Retail,Hospitality and Call Centres.

• Level 2 – Customer Service Assistant• Level 3 – Customer Service Team Leader or Relationship Manager

Sales :

An apprenticeship in sales provides an individual with a broad background and approach to selling subsequently generating returns utilising key product features.

• Level 2 – Telesales Operator/Junior Sales Executive• Level 3- Sales Manager or Supervisor

Business Support Apprentice ProgrammeManagement :

Hart LD specialise in Management Apprenticeships and have the knowledge and expertise to nurture the next generation of business leaders. Our management programme is split into three significant levels :

• Level 2 – Team Leader/Floor Manager• Level 3 – Project Manager/Assistant Manager/Senior Supervisor• Level 4 – Head of Function/Managing Budgets/Capability Building/Planning

Financial Services/Accounting

Hart also offer a specialised range of Financial Services/Accountancy qualifications. These qualifications are globally recognised and endorsed by professional bodies such as AAT.

• Level 2 – Underwriting Administrator/Accounts Assistant/Cashier/Purchase Clerk• Level 3 – Underwriter/Trainee Account Technician/Assistant Account• Level 4 (Accountancy) – Accounting Technician/Accounts Manager

Technology & Digital

IT Application Specialist :

These apprenticeships deliver the skills and the knowledge to work effectively and efficiently with I.T systems, software applications and communication/productivity tools.

Level 2 – I.T AdministratorLevel 3 – Website Manager

IT Software & Web Telecoms :

IT software and web telecoms apprentices can support businesses with a range of I.T related tasks.

Level 2 – Support Technician/Helpdesk ProfessionalLevel 3 – Software Developer, Creating Applications and Websites

Technology & Digital

Digital Marketing :

This apprenticeship is about understanding and influencing on-line customer behaviour, building a customer base and shaping brand on-line. An apprentice could operate on-line advertising, email marketing campaigns and social media activity.

Design :

The design industry is broad. Apprentices could work in one of four major areas: graphic and multimedia design in the media industry; interior design including construction such as kitchen and bathroom design and fashion and textile design.

Level 2 : A level 2 apprentice could work in roles such as a design assistant, technical illustrator or art worker.

Level 3 : Level 3 apprentices work in roles such as desktop publishing assistants or junior graphic designer.

What Happens NextOrganisational Need Analysis

The team at Hart have extensive experience from working with some of the largest and most respected Universities and Consulting firms in the United Kingdom. Our team of specialists will conduct a full organisational needs analysis to ensure you gain the maximum return from your levy payment. All of our courses are bespoke to your business needs and aim to build sustainable learning and development solutions with our clients.

Apprentice Onboarding

When we have established the number of apprentices for each specific function we will then source the most suitable talent for your needs.

Your designated member of specialist faculty will work closely with your staff to create a detailed plan with regards to the initial development of the apprentices and establish initial goals/learning outcomes.

Our team review the progress of each apprentice every 8 weeks to ensure that the long term goals of the programme are consistently being met.