Upload
daniela-rubi-hernandez
View
228
Download
0
Embed Size (px)
Citation preview
7/23/2019 Unidad 1 Introduccin a La Logstica
1/16
24/08/2015
1
UNIDAD 1. INTRODUCCION A LA LOGISTICA Y CADENAS DESUMINISTRO.
Temas: INTRODUCCIN U1., 1.1. Conceptos bsicos.,1.2. La importancia de la logstica.,1.3.Caractersticas principales.,1.4. La importancia de la cadena de suministro.,1.5. Tipos de cadenas.
Periodo: Ago/ Dic 2015
Presenta: Guerrero-Campanur A.Divisin Ingeniera Industrial / Instituto Tecnolgico Superior de Uruapan.
Michoacn. Mxico.
24/08/2015
LOGISTICA Y CADENAS DE SUMINISTRO
Ingenieria Industrial / NH1!"!
COMPETENCIAESPECFICAA DESARROLLAR ACTIVIDADES DE APRENDIZAJE
Analizar losconceptos bsicos de la logstica y de lacadena de suministros y comprender su importancia
enla competitividad dela organizacin
Elaborarde ensayos acerca de las diversas industriasen funcin de las diversas cadenas de suminis tro yestrategiaslogsticas.Realizarreportes acerca de produccin.Realizarinvestigacionesacercade lamisma.
Realizarcuadros sinpticos.
24/08/2015
UNIDAD 1. INTRODUCCION A LA LOGISTICA YCADENAS DE SUMINISTRO.
OBJETIVOGENERAL DEL CURSO
Disear y mejorar sistemas integrados de produccin, abastecimiento y distribucin de organizacionesproductoras de bienes y servicios. Implementar y administrar sistemas integrados de abastecimiento,produccin y distribucin de organizaciones productoras de bienes y servicios empleando tecnologa de
vanguardia.
24/08/2015
UNIDAD 1. INTRODUCCI#N A LA LOGISTICA YCADENAS DE SUMINISTRO.
CRITERIOSDE EVALUACIN
40% Conceptual. Conocer los conceptos bsicos y solucionarcasos prcticos de la unidad. (Exmenestipotest).
20% Actitudinal. Partic ipar efectivamente en clase, e l cri terio ser mediante planteamientos o
preguntasverbales, a loscuales losestudiantestienen queresponder enla misma forma.Asumirlaresponsabilidad de asistencia al curso. (Bitcorade asistencia).
40% Procedimental: Elaborar portafolio de evidencias individual de la respectiva unidad donde seincluyen tareas, prcticas, ensayos y exposiciones encargadas por el profesor. (Portafolio deevidencias).
BibliografaUnid ad1:-CHOPRA,S. &MEINDL,P. (2008).Administracin de la cadena de suministro. Estrategia, planeacin y operacin. Mxico: Person Educacin.pp.3-21
7/23/2019 Unidad 1 Introduccin a La Logstica
2/16
24/08/2015
2
24/08/2015
UNIDAD 1. INTRODUCCION A LA LOGISTICA YCADENAS DE SUMINISTRO.
CRITERIOSDE EVALUACIN
40% Procedimental: Elaborar portafolio de evidencias individual de la respectiva unidad donde se
incluyenTAREAS, PRCTICAS, ensayos y exposiciones encargadas por el profesor. (Portafoliode evidencias).
RUBRICA PRACTICAS Y TAREAS.
Revisarlas caractersticasque sesolicitan ycalifiqueenla columnaValorObtenidoel valorasignadocon respectoal ValordelReact ivo. En la columnaOBSERVACIONEShagalas indicacionesque puedanayudaral alumnoa saber cualesson lascondicionesno cumplidas.
Valor delreactivo Caracterstica a cumplir (reactivo)
ValorObtenido
OBSERVACIONES
5% Es entregado puntualmente. Hora y fecha solicitada (indispensable)
5% Presentacin (Portada, etc.), limpieza del trabajo, orden y ortografa.
Desarrollo
5% Claridad de objetivo y planteamiento del problema.
60%Procedimiento, lgica de la solucin, y/o cumple con el total de temas atratar encargados por el profesor.
25% Solucin correcta
100% CALIFICACIN:
UNIDAD 1. INTRODUCCION A LA LOGISTICA YCADENAS DE SUMINISTRO.
CRITERIOSDE EVALUACIN
40% Procedimental: Elaborar portafolio de evidencias individual de la respectiva unidad donde seincluyen tareas, prcticas,ENSAYOS y exposiciones encargadas por el profesor. (Portafolio deevidencias).
RUBRICA ENSAYO.
Revisarlas caractersticasque sesolicitan ycalifiqueenla columnaValorObtenidoel valorasignadocon respectoal ValordelReact ivo. En la columnaOBSERVACIONEShagalas indicacionesque puedanayudaral alumnoa saber cualesson lascondicionesno cumplidas.
Valor delreactivo Caracterstica a cumplir (reactivo)
ValorObtenido
OBSERVACIONES
10% Es entregado puntualmente. Hora y fecha solicitada (indispensable)
10%Introduccin. Max. 150 palabras. (Explica con claridad de qu trata elensayo, especificando las partes que la componen y una pequeadescripcin de cada una de ellas).
20% Idea principal. (Explica la idea principal que soporta el ensayo).
30%Anlisis. Max. 500 palabras. (Se analiza el contenido principal de lapresentacin, cumple con el total de temas a tratar encargados por elprofesor y no hay frases copiadas literalmente) .
20%Conclusiones. Max. 200 palabras. (Incluye opiniones personalescombinados con argumentos bibliogrficos).
10% Presentacin(ordeny ortografa).
100% CALIFICACIN:
UNIDAD 1. INTRODUCCI#N A LA LOG$STICA YCADENAS DE SUMINISTRO.
CRITERIOSDE EVALUACIN
40% Procedimental: Elaborar portafolio de evidencias individual de la respectiva unidad donde seincluyen tareas, prcticas, ensayos yEXPOSICIONES encargadas por el profesor. (Portafolio deevidencias).
RUBRICA EXPOSICIN
Revisarlas caractersticasque sesolicitanycalifiqueenla columnaValorObtenidoelvalorasignadoconrespectoal ValordelReact ivo. Enla columnaOBSERVACIONES haga lasindicaciones quepuedan ayudaral alumnoa sabercualessonlascondicionesno cumplidas.
Valor delreactivo Caracterstica a cumplir (reactivo)
ValorObtenido
OBSERVACIONES
5% Inicio puntualmente. Hora y fecha solicitada (indispensable)
5% Arreglo personal de los expositores, presentacin verbal de los miembrosy explicacin de tema u objetivos.Desarrollo
15% Trabajo previo de investigacin y preparacin del tema.
10%Organizacin del trabajo, definicin de roles y participacin y de todos losmiembros del equipo en la exposicin.
10%Utilizacin de apoyos visuales (Power P oint/Rotrafolios o dibujos/Modelosfsicos, entre otros), auditivos (msica, etc.) o kinestsicos durante lapresentacin.
15%Lgica de desarrollo de la presentacin y congruencia con los objetivos.
10%Habilidades de la exposicin (seguridad/lenguaje adecuado/capacidadpara despertar inters/volumen de voz).
10% Exposicin de los resultados y conclusiones.10% Resolucin de dudas.10% Referencias APA.
100% CALIFICACIN:
7/23/2019 Unidad 1 Introduccin a La Logstica
3/16
24/08/2015
3
UNIDAD 1. INTRODUCCION A LA LOGISTICA YCADENAS DE SUMINISTRO.
CRITERIOSDE EVALUACIN
40% Procedimental: Elaborar portafolio de evidencias individual de la respectiva unidad donde seincluyenTAREAS, PRCTICAS, ensayos y exposiciones encargadas por el profesor. (Portafoliode evidencias).
RUBRICA PORTAFOLIO EVIDENCIAS
Revisarlas caractersticasque sesolicitanycalifiqueenla columnaValorObtenidoelvalorasignadoconrespectoal ValordelReact ivo. Enla columnaOBSERVACIONES haga lasindicaciones quepuedan ayudaral alumnoa sabercualessonlascondicionesno cumplidas.
Valor delreactivo Caracterstica a cumplir (reactivo)
ValorObtenido
OBSERVACIONES
5%PORTADA. Presenta: nombre y logo de la escuela carrera materia maestro, ttulo(portafolio) nombre delalumno lugar y periodo.
5%TABLA DE CONTENIDO. Muestra claramente elcontenido y estructura delportafolio.
Desarrollo
10% INTRODUCCIN.La introduccinubica el curso en el contexto acadmicoyexplicala funcindelportafolio,conuna redaccinadecuada
10% SECUENCIA DIDCTICA.Presenta lasecuencia didctica.
10%
ESTRUCTURA. Presenta la estructurao divisiones del portafolio integrandotodaslasevidenciasrequeridasen laasignaturade formaclaray ordenada
10%REFLEXIONES. Presenta una sntesis de la aplicacin de los contenidos alcampo laboraly al desarrollo personal.
20%CONCLUSIN. Presenta una proposicinfinal, a la que se lleg despus de laconsideracinde las evidencias, de las discusiones o de las premisas.
10% ORGANIZACIN YCREATIVIDAD. El trabajo esta bienorganizado y presenta undiseo creativo, cuidando detalles que permitensu revisin.
10%APORTACIONES PERSONALES. Realiza aportaciones personales o integraelementos valiosos no solicitados.
10% REFERENCIAS. Referencias APA.
100% CALIFICACIN:
24/08/2015
UNIDAD 1. INTRODUCCION A LA LOGISTICA YCADENAS DE SUMINISTRO.
%ers&e'ti(a Tradi'i)nal* L)g+sti'a , laE')n)-+a 1!0 12.
Fre ight Transpor tat ion $352, $455 Bi ll ion Inventory Expense $221, $311 Billion Administrative Expense $27, $31 Billion Logistics Related Activity 11%, 10.5% of GNP
Logistics Related Activity (MEX) 7% of GNP / 2007.
En Mxico los costos logsticos representan ms de 30 por ciento para las pequeas
y medianas empresas (Pymes), dijo Mercedes Araoz, representante en Mxico del BancoInteramericano para el Desarrollo (BID). Agreg que loscostos logsticos en el pas representan el14 por ciento del Producto Interno Bruto(PIB), contra el 8 y 9 por ciento de Estados Unidos yCanad. El Financiero 22 junio 2015.
7/23/2019 Unidad 1 Introduccin a La Logstica
4/16
24/08/2015
4
%ers&e'ti(a Tradi'i)nal* L)g+sti'a enlas E-&resas de Manu3a'tura.
Profit
LogisticsCost
MarketingCost
ManufacturingCost
4 %
21 %
27 %
48 %
Logistics Related Activity
(MEX) 7% of GNP / 2007.
Su&&l, C4ain Manage-ent* T4eMagnitude in t4e Traditi)nal 5ie6
Estimated that the grocery industry could save $30 billion (10% of operating cost)by using effectivelogistics and supply chain strategies:
- Atypical box of cerealspends104 days from factory to sale.- Atypical carspends15 days from factory to dealership.
Laura Ashley turns i ts inventory 10 times a year, f ive times faster than 3years ago.
CompaqEstimates it lost $.5 billion to $1 billion in sales in 1995because laptops were not available when and where needed.
AMDWhen the 1 gig processor was introduced by AMD, the price of the 800 mb
processor dropped by 30%Procter and Gamble
A large worldwide consumer goods company.Utilised integer programming and network optimization worked in concert
with Geographical Information System (GIS) to re-engineering productsourcing and distribution system for North America.
Saved over $200 million in cost per year.
Source: Interfaces
Su&&l, C4ain Manage-ent* T4eMagnitude in t4e Traditi)nal 5ie6
7/23/2019 Unidad 1 Introduccin a La Logstica
5/16
24/08/2015
5
Kelloggs
The largest cereal producer in the world.LP-based operational planning (production, inventory, distribution) systemsaved $4.5 million in 1995.
Hewlett-PackardRobust supply chain design based on advanced inventory optimization
techniques.Realized savings of over $130 million in 2004
Source: Interfaces
Su&&l, C4ain Manage-ent* T4eMagnitude in t4e Traditi)nal 5ie6
E33e't )n L)gisti's 7)reign Outs)ur'ing
ProfitG & A
Marketing
Logistics
Overhead
Materials
Labor
Profit
G & A
Marketing
Logistics
Overhead
Materials
Labor
Tariffs
Increase
Reduction
Increase
Domestic sourcing Foreign sourcing
What is a Supply Chain? Decision Phases in a Supply Chain Process View of a Supply Chain The Importance of Supply Chain Flows Examples of Supply Chains.
Outline
7/23/2019 Unidad 1 Introduccin a La Logstica
6/16
24/08/2015
6
84at is a L)gisti's/Su&&l, C4ain9Introduction Logistics / Supply Chain.
Warehousing
Warehousing
Transportation
Transportation
Vendors/plants/ports
Transportation
Factory
Transportation usto!ers
"n#or!ation
#lo$s
L)gisti's De3ined
Su&&l, C4ain Manage-ent De3ined
CR (2004) Prentice Hall, Inc.
Logistics is the process of planning, implementing and controllingthe efficient, cost-effective flow and storage of raw materials, in-process inventory, finished goods and related information from thepoint of origin to point of consumption for the purpose ofconforming to customer requirements.
Council of Logistics Management
SCM isthe integration of allactivities associated with the flow andtransformation of goods from raw materials through to end user,as wel l as information flows, through improved supply chainrelationships, to achieve a sustainable competitive advantage.
Handfield and Nichols
1-18
Demand forecasting
Purchasing
Requirements planning
Production planning
Manufacturing inventory
Warehousing
Material handling
Packaging
Finished goods inventory
Distribution planning
Order processing
Transportation
Customer service
Strategic planning
Information services
Marketing/sales
Finance
Supply ChainManagement
Supply ChainManagement
Logistics
Purchasing/Materials
Management
PhysicalDistribution
Activityfragmentation to 1960 Activity Integration 1960 to 2000 2000+
Demand forecasting
Purchasing
Requirements planning
Production planning
Manufacturing inventory
Warehousing
Material handling
Packaging
Finished goods inventory
Distribution planning
Order processing
Transportation
Customer service
Strategic planning
Information services
Marketing/sales
Finance
Supply ChainManagement
Supply ChainManagement
Logistics
Purchasing/Materials
Management
PhysicalDistribution
Activityfragmentation to 1960 Activity Integration 1960 to 2000 2000+
E()luti)n )3 Su&&l, C4ain Manage-ent
CR (2004) Prentice Hall, Inc.
7/23/2019 Unidad 1 Introduccin a La Logstica
7/16
24/08/2015
%
1-1&
Customers
Transportation
Inventoryor supply source
Customer order processing (andtransmittal)
Customers
Transportation
Inventoryor supply source
Customer order processing (andtransmittal)
Critical Customer Service Loop
CR (2004) Prentice Hall, Inc.
Scope of the Supply Chain for Most Firms
'hysical distri)ution'hysical supply
*+aterials !anage!ent,
Business logistics
ources o#
supply
'lants/
operations usto!ers
Transportation
"nentory !aintenance
rder processing
cuisition
'rotectie pacaging
Warehousing
+aterials handling
"n#or!ation !aintenance
Transportation
"nentory !aintenance
rder processing
'roduct scheduling
'rotectie pacaging
Warehousing
+aterials handling
"n#or!ation !aintenance
Focus #ir!s internal supply chainCR (2004) Prentice Hall, Inc. 1-14
1-21
Focus
Company
Suppliers
Suppliers
suppliers
Customers
Customers/
End users
cuire onert istri)ute
The Supply Chain is Multi-Enterprise
roduct and information flo!
Scope in
reality
CR (2004) Prentice Hall, Inc.
7/23/2019 Unidad 1 Introduccin a La Logstica
8/16
24/08/2015
8
84at is a L)gisti's/Su&&l, C4ain9The objective of a supply chain.
Allstagesinvolved,directly or indirectly, in fulfilling a customer request.
Includes manufacturers, suppliers, transporters, warehouses,retailers, and customers.
84at is a Su&&l, C4ain9
Customer is anintegral part of the supply chain. Includesmovement of products from suppliers to manufacturers todistributors, but also includes movement of information, funds, andproducts in both directions. P robably more accurate to use the term supply network orsupply web
84at is a Su&&l, C4ain9
7/23/2019 Unidad 1 Introduccin a La Logstica
9/16
24/08/2015
&
Typical supply chain stages: customers, retailers, distributors, manufacturers,suppliers.All stag es may not be pr es ent in all supply chains(e.g., no retailer or distributor for Dell).Within each company, the supply chain includesall functions involved infulfilling a customer request (product development, marketing, operations,distribution,finance, customer service).
84at is a Su&&l, C4ain9
84at is a Su&&l, C4ain9
Customer wantsdetergent and goes
to Jewel
JewelSupermarket
Jewel or thirdparty DC
P&G or othermanufacturer
PlasticProducer
Chemicalmanufacturer
(e.g. Oil Company)
TennecoPackaging
PaperManufacturer
TimberIndustry
Chemicalmanufacturer
(e.g. Oil Company)
Information, Product, Funds
1-2%
S"L#C$%&'
M%'%(EME'T
ctiity and process
ad!inistration
The Multi-)imensions of SC
CR (2004) Prentice Hall, Inc.
7/23/2019 Unidad 1 Introduccin a La Logstica
10/16
24/08/2015
10
1-28
Customer
service goals
The product
ogistics serice
"n#or!ation sys.
Inventory Strategy
Forecasting
Storage fundamentals
Inventory decisions
Purchasing and supplyscheduling decisions
Storage decisions
Transport Strategy
Transport fundamentals
Transport decisions
Location Strategy
Location decisions
The network planning process
The Logistics Strategy Triangle
CR (2004) Prentice Hall, Inc.
*+)"CT&+'/+E*%T&+'S
Sample activities:7uality controletailed production
scheduling uip!ent !aint.apacity planningWor !easure!ent
9 standards
L+(&ST&CS
Sample
activities:Transport "nentoryrder
processing
+aterialshandling
Interfaceactivities:'roduct
scheduling'lant
location'urchasing
M%*,ET&'(
Sample
activities:'ro!otion+aret
research'roduct
!i: ales #orce
!anage!ent
Interface
activities:usto!er
sericestandards
'ricing'acaging;etail
location
'roduction-logisticsinter#ace
+areting-logisticsinter#ace
*elationship of Logistics to Mareting
and roduction
&nternal Supply ChainCR (2004) Prentice Hall, Inc. 1-21
*elationship of Logistics to Mareting
roduct
riceromotion
lace-Customer
service levels
&nventory
carrying costs
Lot .uantity
costs +rder processing
and information
costs
Transport
costs
arehousing
costs
Logistics
CR (2004) Prentice Hall, Inc. 1-22
7/23/2019 Unidad 1 Introduccin a La Logstica
11/16
24/08/2015
11
T4e O:;e'ti(e )3 a Su&&l, C4ain
Maximize overall value created. Supply chain value: difference between what the final product is worth
to the customer and the effort the supply chain expends in fil ling thecustomers request.
Value is correlated to supply chain profitability (difference betweenrevenue generated from the customer and the overall cost across thesupply chain).
1-32
T4e L)gisti's/SC Missi)nBallou, R. (2004). o!"stica: #$mini straci%n $e la ca$ena $e suministr o. Pearson &$ucaci%n.
Getting theright goodsorservicesto theright place, atthe right time, and in the desired condition at thelowest cost and highest return on investment.
T4e O:;e'ti(e )3 a Su&&l, C4ain
Example: Dell receives $2000 from a customer for a computer(revenue).
Supply chain incurs costs (information, storage, transportation,components, assembly, etc.) Dif ference between $2000 and the sum of all of these costs is the
supply chain profit. Supply chain profitability is total profit to be shared across all
stages of the supply chain. Supply chain success should be measured by total supply chain
profitability, not profits at an individual stage.
7/23/2019 Unidad 1 Introduccin a La Logstica
12/16
24/08/2015
12
T4e O:;e'ti(e )3 a Su&&l, C4ain
Sources of supply chain revenue: the customer
Sources of supply chain cost: flows of information, products, orfunds between stages of the supply chain
Supply chain management is the management of flows betweenand among supply chain stages to maximize total supply chainprofitability
De'isi)n %4ases )3 a Su&&l, C4ain
Supply chain strategy or design Supply chain tactical or planning Supply chain operation
De'isi)n %4ases )3 a Su&&l, C4ain
Supply Chain Strategy or Design. Decisions about the structure of thesupply chain and what processes each stage will perform.
7/23/2019 Unidad 1 Introduccin a La Logstica
13/16
24/08/2015
13
Su&&l, C4ain Strateg, )r Design
Strategic supply chain decisions: Locations and capacities offacilities, products to be made or stored at various locations,modesof transportation.
Some problems in strategic long-run level are productioncapacity planning and supply chain network design. Supplychain design decisions are long-term andexpensive to reverse must take Into account market uncertainty.
De'isi)n %4ases )3 a Su&&l, C4ain
Supply Chain Tactical or Planning In a tactical level the most relevantexamples are fleet design problems, and production and inventory
planning.
Su&&l, C4ain Ta'ti'al )r %lanning
Supply Chain Strategy decisions aremedium-term. Def in it ion of a set of polic ies thatgovern short-term operations.
Fixedby the supplyconfiguration from previous phase. In a tact ical level the most relevant examp les are fleet design
problems, and production and inventory planning. Must consider
in planning decisions demand uncertainty, exchange rates,competition over the time horizon.
7/23/2019 Unidad 1 Introduccin a La Logstica
14/16
24/08/2015
14
De'isi)n %4ases )3 a Su&&l, C4ain
Supply Chain Operation Time horizon is weekly or daily.
Su&&l, C4ain O&erati)n
Time horizon is weekly or daily. Decisions regarding individual customer orders. Supply chain configurat ion is fixed and operating policies are
determined. Goal is to implement the operating policies as effectively as
possible. Allocate orders to inventory or production, set order due dates,
generate pick lists at a warehouse, allocate an order to aparticular shipment, set delivery schedules, place replenishmentorders
Much less uncertainty (shorttime horizon).
%r)'ess 5ie6 )3 a Su&&l, C4ain
Cycle view: processes in a supply chain are divided into aseries of cycles, each performed at the interfaces betweentwo successive supply chain stages.
Push/pull view: processes in a supply chain are divided into
two categories depending on whether they are executed inresponse to a customer order (pul l) or in ant ic ipation of acustomer order (push).
7/23/2019 Unidad 1 Introduccin a La Logstica
15/16
24/08/2015
15
C,'le 5ie6 )3 Su&&l, C4ains
Customer Order Cycle
Replenishment Cycle
Manufacturing Cycle
Procurement Cycle
Customer
Retailer
Distributor
Manufacturer
Supplier
Customer order cycle (customer-retailer)
Replenishment cycle (retailer-distributor)
Manufacturing cycle (distributor-manufacturer)
Procurement cycle (manufacturer-supplier)
Cycle view clear ly defines processes involved and the owners of eachprocess. Specifies the roles and responsibilities of each member and thedesired outcome of each process
%us4/%ull 5ie6 )3 Su&&l, C4ains
Procurement,Manufacturing and
Replenishment cycles
Customer Order
Cycle
Customer Order Arrives
PUSH PROCESSES PULL PROCESSES
Pull: execution is initiated in response to a customer order (reactive).Push: execut ion is in it iated in ant icipat ion of customer orders
(speculative).Push/pull boundary separates push processes from pull processes.
Supply chain processes fall into one of two categories depending on the timing of theirexecution relative to customer demand.
%us4/%ull 5ie6 )3Su&&l, C4ain %r)'esses
Useful in considering strategic decisions relating to supplychain design more global view of how supply chainprocesses relate to customer orders.
Can combine the push/pull and cycle views
L.L. Bean (Figure 1.6) (Administracin de la Cadena de Suministro).Dell (Figure 1.7) (Administracin de la Cadena de Suministro). The relative proportion of push and pull processes can have
an impact on supply chain performance
7/23/2019 Unidad 1 Introduccin a La Logstica
16/16
24/08/2015
16
%r)'es) -a'r) de una 'adena desu-inistr).
Todos los procesos de la cadena de suministro y los dos enfoques deprocesos, se clasifican en tres procesos macro:
Administracin de la relacin con el cliente (ARC). Administracin de la cadena de suministro interna (ACSI). Administracin de la relacin con el proveedor (ARP).
ARP ACSI ARC
Proveedor Compaia Cliente
PROCESO MACRO DE UNACADENA DE SUMINISTRO
FuenteNegociacinCompraColaboracin para el diseoColaboracin para el suministro.
Planeacin estrategica.Planeacin de la demanda.Planeacin del suministro.Cumplimiento.Servicio de campo.
MercadoPrecio.Venta.Centro de llamadas.Administracin de los pedidos.
E;e-&l)s de 'adena de su-inistr).Cas)s de estudi).
Exposicin: de los casos de estudio. Gateway
Zara McMaster Carr / W.W. Grainger
Toyota
Amazon / Borders / Barnes and Noble
Libro: Administracin de la Cadena de Suministro. Sunil Chopra / Peter Meindl.
Tarea:1. Ejemplo Cadena de Suministro.
Videos para analizar.Qu es la Administracin de la Cadena de Suministro?https://www.youtube.com/watch?v=nS_OD8jmUug
Tarea:
2. Preguntas de discusin pg. (20-21).