Competencia Del Auditor

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PANEL DE DISCUSIN COMPETENCIA DEL AUDITOR

COMO COMPONENTE VITAL DE LA CREDIBILIDAD EN

LA CERTIFICACIN

ALEX

LEX

EZRAKHOVICH

ZRAKHOVICH


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Auditor Training, DevelopmentAuditor Training, Developmentand Competencyand Competency

Alex Ezrakhovich


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IntroductionIntroduction

Methods of assessing the competency ofaudit personnel ensure that only thehighest quality of auditor is used by

Certification Body


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Select suitable peopleSelect suitable people

Attributes - Psychologicalassessment

Ethical; Open-minded; Diplomatic;Observant; Perceptive; Versatile;Tenacious; Decisive, and Self-reliant.

(Ref: ISO19011 sect 7.2)


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Education and Training e.g. EMS

5 yrs EnvironmentalWork experience

Suitable disciplines:

Technical areas /

Environmental .

Sciences etc.

Vocational

Certificates

Degree


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Management System Competencies e.g QMS:

Understand the application of QualityManagement Principles in the context of ISO9001:2000;

Ability to relate quality management systems toan organizations products, including services,and operational processes; and

Potential to acquire the skills and knowledge toassess the adequacy and effectiveness of qualitymanagement systems in a wide variety of

situations.


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Training Plans for differingTraining Plans for differing

needsneeds

Auditors already qualified;

Auditors completing primary training;

Extension Training for further

qualification in one or more programs.


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Primary trainingPrimary trainingkey stepskey steps

Accredited auditor training

Business focussed auditing

Industry technical areas

Program competency areas Every stage of the audit process

Observation, performance, verification

Numbers of audits not the importantfactor competence is the priority


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Verifying AuditorsVerifying Auditors -- TrainersTrainers

Evaluate auditor competence;Guide auditor development.

Are certification program experts.

High level of experience and ability.

mpart knowledge to others.

Judge trainee performance.


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OnOn--site evaluation criteriasite evaluation criteria

Personal Attributes

Audit principles, process and techniques

Fact finding

Interpersonal communication Written communication

Technical area competency

Audit team management

(Self-assessment and verifiers assessment)


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Ongoing TrainingOngoing Training

Training needs result from data related to:

Strategic and Business Plans

Internal audits;

Customer feedback

Competency evaluations Report review

Staff performance reviews

Change in the Standards, legal and otherrequirements;

Changes in auditing techniques and internalprocedures etc.


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Ongoing TrainingOngoing TrainingAuditors maintain their competence by:

Updating knowledge of managementsystems, product standards, industry sectors;

Updating knowledge of auditing proceduresand methods;

Utilising performance monitoring feedback


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ReRe--assessmentassessment

Interviews;On-site competency assessment;

Review of audit reports;

Discussions with colleagues and clients;Testing - oral and written examination;

Positive and negative feedback.


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Are competent auditorsAre competent auditors

competently used?competently used? allocation of time and resources for

effective audit planning and preparation

competent audit team selection

ability of auditor to refuse to conduct auditif he/she considers not being competent


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THANK YOU!

Documents

Competencia Del Auditor